Associate, Claims - Realty

BFL CANADA•Vancouver, BC

5d•CA$52,000 - CA$75,000•Hybrid

About The Position

The primary purpose of this position is to assist the Real Estate Claims team in providing the highest quality service to clients both internal and external. If you’re looking for a dynamic work environment, keep reading!

Requirements

Strong verbal and written communication skills
Ability to work well independently, as part of a team, and with others throughout the organization
Excellent knowledge of Microsoft Word, Excel and PowerPoint
Effective time management, organizational, and multitasking skills
Customer focused and service oriented
Attention to detail and precision is essential
Ability and willingness to work under pressure when needed
Level 1 license

Responsibilities

Sets up new claims by determining the policy in force, preparing Loss Notices, setting-up claims with appropriate subscribers, assigning an adjuster and reporting new claims within one (1) hour of receipt.
Tracks assignments of non-Program claims.
Completes courtesy calls on new claims.
Accurately tracks internal authority claims settled by BFL and reports monthly to management, Accounting and the insurer.
Runs Loss History Reports for producers and marketing, as required.
Corresponds/communicates with Insured regarding claims status.
Corresponds/communicates with adjusters and examiners regarding status of claims and reserves, and assisting as required.
Accurately updates and documents all pertinent claims information in LEO, noting and attaching all updates, reports, correspondence and concerns.
Processes all opening and closing notices.
Other duties as assigned.