Claims Associate

W Services Group LLC • Hauppauge, NY

7d

About The Position

The Claims Associate is responsible for the accurate intake, entry, tracking, and administrative follow-up of Loss Prevention (LP) incidents and claims within company systems. This entry-level role supports the Legal & Compliance team by ensuring information is received, organized, documented, and maintained in a timely and consistent manner. The position does not investigate claims or determine outcomes; instead, it focuses on accurate data entry, file maintenance, system updates, and communication routing to support visibility and follow-through.

Requirements

• Strong attention to detail with the ability to enter, review, and maintain data accurately in claims, LP, or case management systems.
• Ability to organize information, maintain complete files, and follow established intake, documentation, and tracking procedures.
• Manage multiple entries, updates, and follow-up tasks efficiently while meeting deadlines and maintaining confidentiality.
• High school diploma or equivalent required

Nice To Haves

• associate degree preferred
• Prior administrative, data entry, customer service, or office support experience preferred

Responsibilities

• Receive and intake LP incidents and claims submitted by internal teams, client representatives, contract partners, or other designated sources.
• Enter claim and LP information accurately into the appropriate tracking systems, including key dates, locations, parties involved, claim type, supporting details, and status updates.
• Maintain accurate and up-to-date claim files by uploading documentation, logging correspondence, updating notes, and ensuring records are complete and organized.
• Monitor open LPs and claims for missing information, required documentation, aging items, and follow-up needs, escalating questions or incomplete submissions to the appropriate team member.
• Prepare routine tracking reports, status summaries, and system updates to support department visibility and timely follow-through.
• Participate in special projects or initiatives as assigned
• Adapt to changing priorities to support department and organizational goals.
• Support cross-functional initiatives to improve processes, efficiency, or team outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED