Associate Charter Broker

Fraser Yachts•San Diego, CA

9d•Hybrid

About The Position

The Associate Charter Broker is a developmental charter sales role designed to build the commercial, client-service, market, and business-development capabilities required for progression within Fraser Yachts Charter Retail. Working under the supervision of the Charter Director and a designated Mentor, the Associate will develop new charter opportunities, re-engage assigned contacts, support existing client activity, and progressively build an individual client portfolio while delivering the high level of service expected of Fraser. The role forms part of Fraser’s Charter Mentorship Program, which has an anticipated maximum duration of 24 months from full transition into the Associate Charter Broker role. Program duration and progression may vary based on business needs, performance, and Fraser’s decision-making.

Requirements

Strong interest in developing a career in luxury yacht charter sales and client relationship management.
Self-motivated, proactive, energetic, and comfortable working toward measurable commercial goals.
Highly organized with the ability to manage multiple contacts, enquiries, priorities, and follow-up actions.
Excellent verbal and written communication skills and a polished, professional approach.
Strong relationship-building, presentation, and networking skills.
High integrity, discretion, honesty, and sound judgment when working with clients and confidential information.
Client-service mindset with a commitment to responsiveness, accuracy, and attention to detail.
Ability to work collaboratively, receive coaching, and apply feedback in a developmental environment.
Ability and willingness to build knowledge of the superyacht market, charter fleet, cruising destinations, industry rules, standards, and business practices.
Proficiency with Microsoft Office and willingness to learn and consistently use Fraser CRM and other business systems.
Flexibility to support a global client base across time zones and to travel or attend industry events as business needs require.

Responsibilities

Re-engage with and follow up on CRM contacts assigned to the Mentor, with the objective of developing qualified charter opportunities and generating new business.
Proactively identify, develop, and introduce new charter contacts to Fraser Yachts that are not already in the CRM, maintaining consistent and appropriate follow-up.
Support the Mentor with existing clients, prospects, charter enquiries, and ongoing commercial activity as requested.
Learn to respond to charter enquiries in a timely, professional, and client-focused manner and support the preparation of suitable yacht options and charter proposals.
Develop and maintain accurate client, prospect, and activity records in the CRM in accordance with Fraser processes.
Build knowledge of the superyacht charter market, Fraser’s charter fleet, cruising destinations, industry practices, and the end-to-end charter process.
Develop relationships across Fraser and the wider industry to support client service, lead generation, and future business development.
Participate in relevant client, networking, industry, and boat-show activities as requested and appropriate to the Associate’s stage of development.
Complete the objectives, activities, learning requirements, and KPIs established for the Mentorship Program.
Participate actively in scheduled progress reviews, coaching, and development activities and apply feedback to ongoing performance.