Associate, Cash Management

CIBC•Toronto, ON

2d•Hybrid

About The Position

CIBC’s Commercial Banking Cash Management team helps businesses reach their full potential by delivering flexible cash management solutions, dedicated business expertise and timely advice to help our clients realize their goals. As an Associate, Cash Management, you’ll join CIBC’s Commercial Banking team to provide support to account teams through client acquisition, relationship management as well as providing transactional support for client specific financing solutions. This is a development role for the Commercial Banking team, providing an opportunity to learn the products, processes, networks and functions to enable and equip you to eventually progress to the Manager role. You’ll act as a key interface to internal partners in order to facilitate initial product installation and ongoing troubleshooting and you will apply product and client knowledge in the development of proposals, ideas and solutions to proactively meet clients’ needs. Your primary role is to support the managers in business development and maintenance of existing customer relationships. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Requirements

Experience in Excel and Powerpoint.
Ability to evaluate financial information.
Well-developed organizational skills to respond to continually evolving priorities.
Aptitude for business development (sales) skills.
Degree/diploma in Commerce or Business Administration.
Knowledge of cash management products and service offerings.
Legally eligible to work at the specified location(s) and have a valid work or study permit where applicable.

Nice To Haves

Experience in Business Banking, Business Development, Client Service, Customer Experience (CX), Lending, Portfolio Management, Preparation of Financial Reports, Researching, Treasury Management.

Responsibilities

Support account teams through client acquisition and relationship management.
Provide transactional support for client-specific financing solutions.
Act as a key interface to internal partners for product installation and troubleshooting.
Apply product and client knowledge to develop proposals, ideas, and solutions.
Support managers in business development and maintenance of existing customer relationships.
Engage in marketing and outreach activities to build relationships and show clients they’re appreciated.
Provide continued partnership and support to clients by understanding their goals and objectives.
Support managers in developing new client relationships through business development activities by leveraging referral sources, existing clients and centers of influence.
Identify potential sales and/or service improvement opportunities.
Work with the team and other internal partners to connect clients with opportunities.
Provide guidance on treasury best practices and cash management solutions.
Proactively assess clients’ cash management needs.
Conduct financial statement reviews.
Assist managers in proposing solutions to meet client needs.
Assess assigned accounts in the pre/post sales cycle.
Provide relevant data to the sales team to support account reviews and assist in pricing negotiations.
Conduct industry and client research to contribute to the development of cash management proposals, presentations and pricing strategies.

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development