Associate Care Manager

Northwell•Manhasset, NY
•$47,476 - $75,012

About The Position

Provides direct services to individuals regarding concrete services and entitlements and assists with some aspects of discharge planning. Provides information to walk-in patients and telephone inquiries. Oversees special workshops and socialization groups. The role also assists care managers with emergency intervention cases, identifies unmet biopsychosocial needs under a coordinator’s supervision, and helps patients address those needs. It maintains patient-chart documentation and related records, participates in interdisciplinary care planning, arranges transportation, and maintains current treatment-resource referrals.

Requirements

  • Bachelor of Social Work required, or an equivalent combination of education and related experience.
  • 0–1 years of relevant experience required.

Responsibilities

  • Assist care managers with cases requiring emergency intervention and discuss care plans and ways to facilitate patients’ goals with the social worker.
  • Identify unmet biopsychosocial needs and, under the coordinator’s supervision, assist patients in meeting those needs effectively.
  • Maintain documentation in patient charts in accordance with department and hospital requirements, and prepare and submit reports as required.
  • Maintain related records and charts, document progress and the nature and extent of interventions, and make a copy of the record for the Unit file.
  • Participate in interdisciplinary team meetings to discuss and implement plans of care.
  • Arrange patient transportation for program attendance, special trips, or events, and coordinate service with the transportation company.
  • Maintain current treatment-resource referrals and ensure their appropriate utilization.
  • Establish and maintain professional relationships with patients and families.
  • Perform related duties as required.
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