Associate Business Systems Analyst

Wolters Kluwer•Riverwoods, IL

1d•Hybrid

About The Position

Wolters Kluwer Tax & Accounting (TAA) division creates expert solutions to optimize tax, audit and accounting processes, ensuring compliance, and improving productivity. CCH® AnswerConnect, a flagship platform, is a research tool leveraging Expert AI to provide fast, accurate, and expert-vetted tax research. It combines generative AI with trusted, proprietary content to deliver precise answers, support multi-state research, and streamline workflows for tax professionals. As an Associate Business Systems Analyst, you will act as a crucial bridge between the IT development group and business units, performing business analysis, technical research, and software development activities under the direction of senior technology leaders. This role provides exposure to enterprise systems, modern engineering practices, and emerging AI-driven solution frameworks. You will collaborate with software architects, developers, and business stakeholders to document workflows, analyze existing applications, and contribute to the development and testing of software and automation solutions. This role offers a great opportunity to learn and grow in a dynamic environment. Recent Computer Science graduates with a passion for modern tech and problem solving along with some experience with Python, and AI engineering are welcome to apply!

Requirements

Bachelor’s degree in Computer Science, Information Systems, Data Science, Engineering, or a related discipline.
Proficiency in Python, JavaScript, C#/.NET Core/.NET Framework, RESTful APIs, and Visual Studio.
Familiarity with: SQL Server, Git, CI/CD pipelines, and Agile methodologies HTML5, CSS, JSON, XML.
Familiarity with Azure cloud services.
Familiarity with Selenium and Power Automate.
Familiarity with Microservices, event-driven architectures, and automated testing concepts.
Foundational understanding of AI technologies, including prompt engineering and generative AI integration.
Ability to write scripts or code for data ingestion, transformation, and system integration.
Strong written and verbal communication skills, with the ability to translate complex concepts into clear, concise documentation.
Demonstrated analytical thinking, attention to detail, and willingness to learn from senior team members.
Ability to work collaboratively in a team-oriented environment and manage multiple tasks with guidance.

Responsibilities

Assist in analyzing business processes, system workflows, and existing applications to identify gaps, dependencies, and improvement opportunities.
Prepare clear, well-structured documentation—including diagrams, workflow charts, and written summaries—suitable for both technical and non-technical audiences.
Support senior architects in evaluating legacy systems, integration points, and modernization requirements.
Conduct research on technologies, frameworks, and industry trends as directed by senior team members.
Produce structured reports summarizing findings, recommendations, and potential applicability to business needs.
Participate in the exploration of Agentic AI concepts and related solution patterns.
Develop scripts, utilities, and prototypes to automate tasks, validate concepts, or support engineering initiatives.
Assist in the creation of data processing routines for ingestion, transformation, and integration with internal systems.
Contribute to the development of automated testing, monitoring, and alerting components.
Support the development and integration of AI-driven features, including OCR, generative AI, and internal agentic AI frameworks.
Apply prompt engineering and AI-assisted techniques to enhance product functionality and internal workflows.
Work closely with software engineers to ensure clarity of requirements, workflows, and technical specifications.
Assist in functional testing, validation, and verification of software components.
Provide supplemental documentation and clarification to support development and QA activities.