Associate, Business Operations - Product Management

Jerry.ai•Toronto, ON

About The Position

Jerry.ai is seeking a structured and analytical Product Management thinker to join their Growth team. This role is designed for individuals with a strong foundation in problem-solving and analytics, gained through experience in consulting, strategy, or early product roles. The position offers the opportunity to take on direct product ownership within a fast-paced environment, focusing on the funnels that drive user acquisition and conversion for car insurance. The role reports to the VP of Growth and involves close collaboration with Engineering (including a China-based team), Design, Analytics, and Marketing, with high visibility to senior leadership.

Requirements

Exceptionally structured thinker: ability to break down complex problems clearly and communicate with precision.
Strong customer empathy: thinking in user emotions and mental models.
Developing product and UX instincts: ability to articulate why a flow works or doesn’t.
Data-driven: comfortable forming and pressure-testing hypotheses using quantitative analysis.
Hungry to build: excitement to move from frameworks and recommendations to owning and shipping product.
Ability to thrive in ambiguity and move fast without losing rigor.
2–3 years of experience in management consulting (MBB or equivalent), product management, or product/business operations.
Willingness to flex working hours to maintain 3–4 hours of daily overlap with China business hours for engineering coordination.

Nice To Haves

Chinese (Mandarin) language skills are a plus, but not required.

Responsibilities

Conduct structured product walkthroughs to map user journeys, identify friction points, and build a ground-level view of how funnels perform.
Own user feedback monitoring, synthesizing signals from reviews, support, and research into actionable insights.
Drive bug triage and resolution in partnership with Engineering, ensuring quality issues are prioritized and closed efficiently.
Lead end-to-end delivery of product initiatives, starting with scoped launches like landing pages and compliance-driven features.
Partner with Design and Engineering to ship high-quality user experiences that balance speed, clarity, and trust.
Contribute to A/B testing, funnel analysis, and experiment design.
Help translate ambiguous customer problems into clear hypotheses, requirements, and roadmap priorities.
Coordinate with the China-based engineering team, maintaining daily overlap during China business hours for tight execution.