Associate Business Manager, Off-Price Retail

Gibson Homewares • Commerce, CA

5d • $27 - $30 • Onsite

About The Position

Gibson Homewares is the nation's leading producer of dinnerware, cookware, cutlery, tools, and gadgets. For over 40 years, this family-owned company has developed a portfolio of brands across multiple categories and is known for delivering product lines with style and value for the global retail marketplace. Gibson Homewares exports to Latin America and Mexico and has legacy brands including Laurie Gates, Gibson Elite, Gibson Home, Ultra by Gibson, and Soho Lounge. They also partner with global brands such as Martha Stewart, Calphalon, Sur La Table, Babish, Kenmore, Crockpot, Oster, Mr. Coffee, and Peanuts. At Gibson, PEOPLE ARE THE #1 PRIORITY and the company is always looking for new talent to join their growing team. The Associate Business Manager keeps the operational side of our sales accounts running smoothly. This role is built for a highly organized person who stays on top of orders, documentation, timelines, and follow ups, and who makes sure every buyer's request is tracked and completed. You will work alongside our Business Managers and coordinate with Product Development, Marketing, Creative, Order Management, and Purchasing to keep accounts accurate and on schedule.

Requirements

• On site in Los Angeles, Monday through Friday
• 1 to 3 years in sales support, account coordination, or project coordination
• Highly organized with strong attention to detail
• Able to manage multiple deadlines at once
• Comfortable following up with internal teams
• Professional written and verbal communication
• Proficient in Microsoft Office, Excel, and AI tools (such as ChatGPT or Claude)
• ERP experience (Oracle preferred)
• Retail account experience (mass, specialty, or off price) a plus

Responsibilities

• Track all buyer requests and follow up items from meetings
• Maintain a project tracker for open account initiatives
• Follow up with internal teams to keep projects on schedule
• Manage product development timelines through final delivery
• Prepare buyer presentations and status recaps
• Communicate with buyers on orders, samples, and project updates
• Process quotations, purchase orders, and order entry in Oracle
• Complete item setups and retailer documentation
• Track samples and shipments
• Resolve chargebacks, deductions, and order issues
• Maintain account records, pricing files, and reports

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed