Associate Business Analyst

Summit Insurance Group, Inc.•Lakeland, FL

1d•Hybrid

About The Position

Summit provides independent insurance agents and their clients with market-leading workers’ comp insurance and elite customer service. We’re growing and currently serve more than 7,000 independent agents and 31,000 policyholders across the South, Midwest, and Mid-Atlantic. Our strength comes from a single-minded focus on workers’ comp and a commitment to long-term customer relationships. Summit is who you turn to when you need a specialist who not only knows workers’ comp but also gets to know your business and your priorities. Our field team members are located in every state in which we operate. Summit is a member of the Great American Insurance Group where our highest goal is for all employees to feel included, respected, and empowered to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Requirements

Bachelor’s degree in Business, Information Technology, Computer Science or a related field.
Generally, a minimum of 3 years of related experience that includes experience in designing, coding, testing, debugging, documenting and/or maintaining applications required or configuring and using application software in a business setting.

Responsibilities

Analyzes business issues and defines requirements to design IT solutions that align with organizational goals.
Collaborates with program manager, project manager and/or project teams to gather information, model systems requirements, and document specifications.
Participates in developing and implementing automated system protocols that reduce manual processes, increasing overall operational efficiency.
Develops workflow charts and diagrams to study system capabilities and participates in writing detailed specifications.
May create end-user documentation and participate in delivering training to ensure the successful adoption of new systems.
May monitor project milestones, phases, and elements to ensure timely and budget-compliant delivery.
Performs other duties as assigned.