Associate, Business Administration

Royal Bank of Canada•Edina, MN

5d•Onsite

About The Position

Provide comprehensive administrative and operational support across building management and business administration, ensuring efficient workflows and exceptional stakeholder experiences. Act as the primary liaison for building-related needs, vendor management, and business services coordination, while maintaining high standards of organization and customer service.

Requirements

Strong attention to detail and critical thinking skills.
Proficiency in Microsoft Office, Concur, and Coupa.
Excellent written and verbal communication skills.
Ability to work effectively in a team environment.

Nice To Haves

Excellent organizational skills with multi-project coordination ability.
Ability to work under pressure and meet deadlines.
Self-starter with minimal supervision requirements.

Responsibilities

Support Gateway Building Business Lead, managing all business-related needs and incident resolution.
Oversee daily Conference Center operations, including scheduling, maintenance coordination, and logistics.
Conduct guided building tours for visitors, new hires, clients, and financial advisors.
Coordinate building-related components of new hire orientation programs, including art displays and facility introductions.
Maintain and update content for the Infonet Gateway Page.
Support client and existing Financial Advisor (FA) visits with building access and logistics.
Support business response and resolution for Gateway building incidents.
Organize and execute logistics for the annual flu clinic.
Conduct building access audits, approve access requests, and manage Metro Pass applications for employees.
Process invoices accurately and promptly, ensuring compliance with financial procedures.
Support the Internal Business Administration Liaison for escalations related to Accounts Payable (AP), Concur, Coupa, and Purchasing Card Audits.
Order check scanners and manage WSJ subscriptions based on business needs.
Coordinate offsite storage and PCG shredding services.
Resolve vendor escalations promptly and effectively.