Associate Brand Protection Analyst

CSC • Wilmington, NC

6d • Hybrid

About The Position

The Associate Brand Protection Analyst supports customers in enforcing their brand rights and recovering strategic domain names. The role includes sending cease-and-desist letters and filing domain disputes, while working with a global team to support customers and colleagues internationally. The analyst provides strategic guidance on brand protection, investigates and analyzes trademark infringement and brand abuse, reviews website content for infringement, drafts domain dispute complaints, manages enforcement cases, and coordinates domain transfers for acquired or recovered names. The position is based in Wilmington, Delaware, with a hybrid schedule of three onsite days and two remote days, Monday through Friday, 8 a.m. to 5 p.m. ET.

Requirements

• A bachelor’s degree or at least 12 years of relevant work experience.
• Experience in a technical and/or data analysis role; research or technical background is beneficial.
• Outstanding written and verbal communication skills.
• Strong Microsoft Office skills, including Outlook, Excel, and Word.
• Ability to work independently and in a team-oriented environment.
• Exceptional organizational skills and ability to prioritize work unsupervised under pressure in a busy environment.
• Previous experience producing quality results with strong attention to detail.
• Ability to be direct, open, and honest when dealing with customers and coworkers.

Nice To Haves

• Paralegal certificate, related independent courses, experience in intellectual property law or trademarks, and/or online brand protection experience are preferred.
• Previous experience working in a technology-driven environment is a bonus.

Responsibilities

• Provide strategic advice to customers to help build comprehensive brand protection strategies.
• Work cooperatively with global teams and customers to align on customer acquisition, recovery, and enforcement strategies.
• Anticipate client concerns and provide solutions.
• Conduct background investigations, research, and analysis related to trademark infringement and brand abuse.
• Analyze website content to identify infringing content.
• Draft domain-name complaints, including UDRP, DRP, and URS complaints.
• Manage enforcement cases in progress.
• Coordinate with internal teams to transfer acquired or recovered domain names.
• Work as a self-starter in a fast-paced environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level