Associate - BCM - Retirement 5A

BrightClaim•Richardson, TX
•$31,200 - $39,000•Remote

About The Position

The Associate supports Retirement operations within Genpact’s BCM vertical by performing routine transactions, validations, and exception processing in accordance with defined procedures. The role maintains accurate process documentation and operational trackers, escalates issues to senior team members, and participates in training and knowledge-sharing to build domain expertise. It also assists with user-perspective testing of minor system or process changes, collaborates with teammates to meet service standards and deadlines, and follows control guidelines to support compliance and report observed risks or deviations.

Requirements

  • Bachelor’s degree in Commerce, Economics, or Finance, or a Master’s degree in Business Administration or Business Analytics.
  • Required skills: Banking Capital Markets, Regulatory Reporting, Risk Management, and Wealth Management.
  • Proficiency in English at C2 level.

Nice To Haves

  • AINS 101 – Increasing Your Insurance IQ (The Institutes).
  • Associate, Life Management Institute (ALMI) (LOMA).
  • Certified Fraud Examiner (CFE) (ACFE).
  • LOMA 280 – Principles of Insurance.
  • LOMA 290 – Insurance Company Operations.

Responsibilities

  • Execute Retirement operations tasks accurately and in line with defined procedures.
  • Handle routine Retirement transactions, validations, and exception processing using basic domain knowledge.
  • Maintain process documentation and update trackers to ensure operational records are complete and accurate.
  • Escalate issues and exceptions to senior team members, providing relevant details and observations.
  • Participate in training sessions and knowledge-sharing forums to build domain expertise and stay current on process changes.
  • Assist in testing and validating minor system or process changes from a user perspective.
  • Collaborate with team members to complete deliverables on time and adhere to service standards.
  • Follow control guidelines and report observed risks or deviations.

Benefits

  • Mentorship and learning opportunities.
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