The Associate supports Retirement operations within Genpact’s BCM vertical by performing routine transactions, validations, and exception processing in accordance with defined procedures. The role maintains accurate process documentation and operational trackers, escalates issues to senior team members, and participates in training and knowledge-sharing to build domain expertise. It also assists with user-perspective testing of minor system or process changes, collaborates with teammates to meet service standards and deadlines, and follows control guidelines to support compliance and report observed risks or deviations.
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Job Type
Full-time
Career Level
Entry Level