Hiring Event - Part Time (30 Hours) Associate Banker, Dearborn Heights and Surrounding Areas

JPMorganChase • Dearborn Heights, MI

13d

About The Position

As an Associate Banker at Chase, you will represent the company’s brand and culture by creating welcoming, memorable experiences for clients and employees. You will help the branch succeed by delivering attentive service, building trusted client relationships, and sharing product knowledge and solutions to support clients’ financial goals. The role combines friendly service with current banking solutions and financial technology.

This is a part-time position for 30 hours in Dearborn Heights and surrounding areas. The Associate Banker assists clients with account services, transactions, technology options, and branch operations while following applicable bank policies, procedures, and regulatory requirements.

Requirements

• Ability to put clients first and exceed expectations by providing attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
• Ability to communicate clearly and politely, engage clients, understand their needs, and anticipate those needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to collaborate with a team to deliver seamless, caring service and elevate the client experience.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients entering the branch and provide attentive, friendly service that makes them feel welcomed and heard.
• Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service options, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
• Partner with branch team members to help clients achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while adhering to bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED