PT (20 hours) Associate Banker - Ocean City West (New Build) - Ocean City, NJ

JPMorgan Chase & Co.•Ocean City, NJ
•$23 - $28•Onsite

About The Position

As an Associate Banker at Chase, you represent the brand and culture by creating welcoming, memorable experiences for clients. You combine current banking solutions and financial technology with friendly, attentive service, contribute to branch success, and build trusted relationships by sharing product knowledge and solutions that help clients pursue their financial goals. This is a part-time role listed as 20 hours, based at the Ocean City West branch in Ocean City, New Jersey. The position is for a new-build branch.

Requirements

  • Ability to put clients first and exceed their expectations by providing attentive, friendly service and creating a welcoming environment.
  • Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
  • Ability to communicate clearly and politely, engage clients to understand and help them, and anticipate client needs.
  • Ability to resolve client issues quickly and effectively with attention to detail.
  • Ability to collaborate as a team to provide seamless, caring, and sincere service.
  • Ability to learn products, services, and procedures quickly and accurately.
  • Client service experience or comparable experience.
  • High school diploma or GED equivalent.

Nice To Haves

  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Cash handling experience.

Responsibilities

  • Welcome clients as they enter the branch, provide friendly and attentive service, use a tablet to manage lobby traffic and check clients into the waiting queue, and schedule or cancel client meetings.
  • Provide account servicing and maintenance and open new accounts while following applicable policies, procedures, and regulatory and banking requirements.
  • Educate and assist clients with day-to-day banking transactions, including use of the Chase Mobile App, Chase.com, ATMs, and other self-service options.
  • Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, sharing product knowledge and solutions, and partnering with branch team members to support clients' financial goals.
  • Perform branch operations, which may include managing cash devices such as the cash vault and ATM, in accordance with bank policies and procedures.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
  • Other benefits and programs based on eligibility. Additional compensation and benefits details are provided during the hiring process.
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