Part Time (20 hour) Associate Banker - (New Build) High Point

JPMorganChase • High Point, NC

4d • Onsite

About The Position

As an Associate Banker at Chase, you represent the company’s brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to support clients. You contribute to branch success by delivering exceptional client experiences, building trusted relationships, and sharing product knowledge and solutions to help clients achieve their financial goals.

This is a part-time, 20-hour role at a new-build branch in High Point. You greet clients and manage lobby traffic, provide account servicing and open accounts, assist clients with banking transactions and digital self-service options, collaborate with branch colleagues, and perform branch operations while following applicable policies and requirements.

Requirements

• Ability to put clients first, exceed expectations, and deliver attentive, friendly service.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, engage clients, understand their needs, and anticipate their needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to collaborate as a team to elevate the client experience.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients as they enter the branch and create a welcoming environment with attentive, friendly service.
• Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
• Listen actively, ask thoughtful questions, demonstrate empathy, and share product knowledge and solutions to help clients achieve their financial goals.
• Partner with other branch team members to deliver seamless service and support clients.
• Perform branch operations, which may include managing cash devices such as the cash vault or ATM, in accordance with bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED