Associate Banker Part Time (30 Hours) - New Build - Airport & Office Park Dr. - Mobile, AL

JPMorgan Chase & Co. • Mobile, AL

18d

About The Position

As an Associate Banker at Chase, you will represent the company’s brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to create exceptional client experiences. You will build trusted relationships, share product knowledge and solutions, and help clients work toward their financial goals. The role contributes to branch success through client service, account support, guidance on digital banking, and branch operations.

Requirements

• Ability to put clients first and exceed expectations by providing attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
• Ability to communicate clearly and politely, understand and help clients, and anticipate their needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively with a team to deliver seamless service.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients, create a welcoming environment, manage lobby traffic and waiting queues using a tablet, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with everyday banking transactions and technology options, including the Chase Mobile App, Chase.com, and ATMs.
• Listen to clients, ask thoughtful questions, demonstrate empathy, share product knowledge and solutions, and partner with branch team members to help clients achieve financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.

Benefits

• Competitive total rewards package, including base salary.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED