About The Position

At Chase, Associate Bankers represent the brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to support clients. The role contributes to branch success by delivering exceptional client experiences, building trusted relationships, and sharing product knowledge and solutions that help clients achieve their financial goals. This is a part-time, 30-hour position for a new-build branch on Zelda Road in Montgomery, Alabama.

Requirements

  • Ability to put clients first and exceed expectations by providing attentive, friendly service and creating a welcoming environment.
  • Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
  • Ability to communicate clearly and politely, engage clients, understand their needs, and anticipate those needs.
  • Ability to resolve client issues quickly and effectively with attention to detail.
  • Ability to collaborate with a team to deliver seamless service.
  • Ability to learn products, services, and procedures quickly and accurately.
  • Client service experience or comparable experience.
  • High school diploma or GED equivalent.

Nice To Haves

  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Cash handling experience.

Responsibilities

  • Welcome clients as they enter the branch and provide attentive, friendly service.
  • Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
  • Provide account servicing and maintenance and open new accounts while following policies, procedures, and regulatory and banking requirements.
  • Educate and assist clients with everyday banking transactions and technology self-service options, including the Chase Mobile App, Chase.com, and ATMs.
  • Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
  • Partner with branch team members to help clients achieve their financial goals.
  • Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.
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