Part time (20 hours) Associate Banker, Tschache Ln and N 19th Ave Branch, Bozeman, MT

JPMorgan Chase & Co. • Bozeman, MT

13d • Onsite

About The Position

As an Associate Banker at Chase, you represent the brand and culture through welcoming, attentive service and modern banking solutions. You contribute to branch success by creating exceptional client experiences and building trusted relationships. You share product knowledge and solutions to help clients achieve their financial goals.

This is a part-time position of 20 hours at the Tschache Ln and N 19th Ave Branch in Bozeman, Montana. The role includes lobby assistance, account servicing and opening accounts, client education on everyday banking and digital self-service, relationship building, and branch operations.

Requirements

• Ability to put clients first and exceed expectations by providing attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
• Ability to communicate clearly and politely, understand and help clients, and anticipate their needs.
• Ability to resolve client issues quickly and accurately with attention to detail.
• Ability to work collaboratively to deliver seamless service and elevate the client experience.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch, manage lobby traffic with a tablet, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while complying with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service options, including the Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions; partner with branch team members to support clients’ financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED