Associate Banker II - Fairfield (40 Hour)

TD Bank • Fairfield, NJ

5d • Onsite

About The Position

The Associate Banker II delivers TD’s relationship-driven banking experience by providing everyday banking services and supporting consumer product needs. This role builds meaningful client relationships through accurate transactions, clear communication, needs-based conversations, and appropriate referrals, while adhering to risk and regulatory standards. The Associate Banker may serve as the financial center’s first point of contact, guiding in-person and phone traffic and delivering a high-touch client experience. The position handles a broad range of client transactions and multi-step activities within established financial limits, addresses routine issues using standard procedures, and escalates non-standard concerns as needed. The role also supports acquisition and relationship-deepening efforts through proactive client outreach and education about banking products, services, and digital capabilities.

The Associate Banker II protects client and bank interests by following company procedures, AML requirements, identification and authentication standards, and TD’s ethical standards. The role completes required training, contributes to a collaborative team environment, shares knowledge and best practices, and participates in performance and development activities. The position is based in Fairfield, New Jersey, and is scheduled for 40 hours. Compensation is listed at $23.75–$31.00 USD per hour, with actual pay varying according to relevant factors.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays, as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills and ability to manage multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated effective problem-solving skills and sound judgment in decision-making.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage client flow in person and by phone, serving as a first point of contact for inquiries, issue resolution, and referrals.
• Deliver consistent, relationship-driven client experiences as a hospitality ambassador for the financial center.
• Conduct accurate and efficient everyday banking transactions and basic consumer account opening and maintenance within established financial limits.
• Build client relationships through needs-based conversations and identify opportunities to connect clients with appropriate partners or specialists.
• Educate clients about banking products, services, and digital capabilities to support convenience and financial well-being.
• Conduct proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
• Use banking product knowledge, insights, tools, and resources to evaluate and recommend client solutions.
• Address routine client problems using standard procedures and escalate non-standard issues, discrepancies, material changes, and risk indicators appropriately.
• Follow company guidelines, AML laws, regulatory requirements, identification verification, data integrity, authentication, and documentation standards.
• Protect clients, colleagues, and the Bank by acting in accordance with TD’s code of conduct and ethical standards.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive team environment, collaborate with colleagues, share insights and best practices, and participate in performance and development activities.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Variable compensation and incentive awards, including possible cash and/or equity incentive awards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED