Part Time Associate Banker II Wayne/Valley Rd.

TD Bank•Wayne, NJ

7d•Onsite

About The Position

The Associate Banker II delivers TD’s relationship-driven banking experience by supporting clients with everyday banking, consumer product needs, and basic account opening and maintenance. The role builds client relationships through accurate transactions, attentive service, needs-based conversations, and referrals to appropriate specialists, while helping clients understand banking options and digital capabilities. It may serve as the first point of contact and hospitality ambassador for a financial center, managing in-person and phone traffic and responding to client inquiries, issues, and requests. The role performs a broad range of client transactions and multi-step activities within established financial limits, addresses routine issues, and escalates non-standard matters as appropriate. It must follow applicable company policies, AML laws, regulatory requirements, and risk controls. The position is part-time, with 20 hours listed.

Requirements

High school diploma or GED.
At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
Ability to work during operating hours, including evenings, weekends, and holidays, as scheduled.
Ability to complete required job-related training upon hire.
Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
Clear, concise, and consistent communication skills.
Demonstrated problem-solving skills, sound judgment, and ability to prioritize and schedule work.
Ability to work independently and meet deadlines.
Proficiency in Microsoft Office.

Nice To Haves

Teller or cash-handling experience in a client-facing role or financial institution.
Notary license.

Responsibilities

Manage client flow in person and by phone; serve as a first point of contact for inquiries, issue resolution, and referrals.
Deliver welcoming, relationship-driven client experiences aligned with TD’s service strategy.
Perform accurate and efficient everyday banking transactions and basic consumer account opening and maintenance within established financial limits.
Build trust through personalized client interactions and identify client needs and opportunities through proactive conversations.
Educate clients about banking products, services, and digital capabilities, and connect them with specialists as appropriate.
Conduct proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
Use sound judgment, follow policies, and maintain risk awareness to support compliant and responsible client outcomes.
Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and other regulatory requirements.
Identify discrepancies, material changes, and risk indicators and escalate them in accordance with policy and procedure.
Complete required training and strengthen risk and compliance knowledge.
Contribute to a positive team environment, collaborate with colleagues, and share insights and best practices.
Participate in performance and development activities and take accountability for outcomes.