Associate Banker I- Manchester, NJ (20 hours)

TD Bank • Manchester, NJ

1d • Onsite

About The Position

The Associate Banker I brings TD’s relationship-driven banking experience to life by serving as a trusted guide for clients. The role delivers everyday banking with accuracy, confidence, and clarity, helping clients feel informed and supported while working toward their financial goals and upholding risk and regulatory standards.

As the financial center’s hospitality ambassador and first point of contact, the Associate Banker manages in-person and phone client flow, handles inquiries and routine transactions, identifies client needs, and refers clients to appropriate partners. The role educates clients about banking products, services, and digital capabilities; recommends relevant solutions; and resolves routine issues while escalating non-standard matters. The position also requires adherence to operational, AML, authentication, documentation, and other compliance requirements, along with active participation in training and team development.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organizational skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated problem-solving skills.
• Ability to schedule and prioritize work.
• Ability to work independently and meet deadlines.
• Sound judgment in decision-making and problem-solving.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage client flow in person and by phone, serving as the first point of contact for inquiries, routine issue resolution, and referrals.
• Deliver welcoming, consistent, relationship-driven client experiences aligned with TD’s service strategy.
• Complete accurate and efficient everyday banking transactions and multi-step activities within established financial limits.
• Identify client needs and opportunities, educate clients about relevant products, services, and digital capabilities, and connect them with appropriate partners or specialists.
• Use sound judgment, policy adherence, and risk awareness to achieve compliant and responsible outcomes.
• Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and regulatory requirements.
• Identify potential discrepancies, material changes, or risk indicators and escalate them according to policy and procedure.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive team environment, collaborate with colleagues, and share insights, lessons learned, and best practices.
• Participate in performance and development activities and take accountability for outcomes.

Benefits

• Base salary and variable compensation or incentive awards, subject to eligibility.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, and mentoring programs.
• Reward and recognition programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED