Associate Area Director- Lincoln

Hands of Heartland•Lincoln, NE

18h•Onsite

About The Position

At Hands of Heartland, we believe that people with developmental disabilities are people first. We at Hands of Heartland will always place the person before the program — striving daily to embody the message our name states. The Associate Area Director is responsible for overseeing the day-to-day service operations of the assigned area which may include day services, residential services or supported employment. This position will also be the primary contact for DHHS oversight inquiries and investigations. The position is located in Lincoln, NE.

Requirements

Five years of progressive experience working with individuals with development disabilities required
Five year of management experience required
Must have a valid driver’s license and clear driving record
Current automobile insurance
Ability to effectively communicate clearly and concisely, both orally and in writing.
Strong attention to detail
Excellent time management skills and the ability to juggle multiple responsibilities while communicating honestly about your timelines, challenges, and questions.
Ability to adapt as needed in a growing environment
Ability to handle a variety of situations and personalities
Must maintain confidentiality and protect individual rights
Ability to always project a caring and professional image and act as a role model to assigned team
Knowledge of financial management, social service systems and staffing practices
Must have strong knowledge of Microsoft Office 365, including Word, Excel, PowerPoint, and Teams
Ability to communicate with other people in-person, by telephone, and in writing
Ability to use verbal and physical intervention to redirect and/or restrain a person who is physically aggressive or self-abusive
Ability to safely provide supervision and monitoring to meet the needs of people supported by Hands of Heartland
Ability to perform repetitive tasks for extended periods of time to include but not limited to bending, stooping, sitting, and reaching
Ability to lift up to 50 pounds as needed

Nice To Haves

Bachelor’s degree in social services or related field preferred

Responsibilities

Effectively hire, train, coach, evaluate and mentor Team Members Coordinators who directly supervise Direct Support Professionals.
Manage the operational aspects of your assigned area to ensure they operate smoothly and are in compliance.
Undertake sound financial management to ensure area is profitable and within budget.
Develop and maintain program operation policies and procedures to ensure compliance with state and Hands of Heartland regulations.
Respond timely and consistently to alleged violations of rules, regulations, policies, procedures, or standards of conduct.
Act as an independent review and evaluation body to ensure quality assurance and compliance issues or concerns are being evaluated, investigated, and resolved.
Ensure proper reporting of violations to authorized enforcement agencies as appropriate or required.
Maintain an effective quality assurance communication program by promoting awareness of the Standards of Conduct.
Ensure all employees receive the appropriate training including new hire, recertifications, and in-service trainings.
Regularly report on the operations of assigned area, progress of compliance/quality assurance efforts, or other requested reports.
Complete all other duties as assigned