Associate Application Engineer

The Shade Store•Port Chester, NY

23h•Hybrid

About The Position

The Associate Application Engineer supports the technical review and approval of customer orders for The Shade Store’s custom window treatment products. Acting as the final technical approval point in the quote review process, this role evaluates whether customer designs are technically accurate, manufacturable, compatible with available products, and feasible to install. The engineer applies sound judgment and problem-solving to identify fitment, operational, structural, installation, and customer-expectation risks, then recommends solutions consistent with product capabilities and manufacturing requirements. The role focuses primarily on high-value projects, technical escalations, custom applications, and orders requiring detailed engineering review. It is an entry point into Product Engineering, with opportunities to learn about product design, manufacturing processes, installation methods, and custom window treatment applications. The position is based in Port Chester, New York, with an onsite schedule on Mondays and Fridays and remote work Tuesday through Thursday.

Requirements

Bachelor’s degree in mechanical engineering, industrial engineering, manufacturing engineering, or a related technical field.
Strong analytical thinking and problem-solving skills, including the ability to evaluate complex situations and develop practical solutions.
Exceptional attention to detail and ability to identify technical risks before they affect customers, production, or installation.
Ability to apply engineering principles and sound judgment to real-world customer applications.
Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences.
Proficiency with Microsoft Office applications.
Ability to read and interpret product specifications, technical drawings, installation instructions, and related documentation.
Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy.
Self-motivation and a strong desire to learn product design, manufacturing processes, installation methods, and engineering best practices.

Nice To Haves

Recent graduates are encouraged to apply.
Internship, co-op, manufacturing, construction, engineering support, technical sales support, or related industry experience is preferred but not required.
Experience with CAD software, construction drawings, architectural plans, or technical drawing review is preferred but not required.

Responsibilities

Serve as the final technical approval authority within the quote review process.
Review customer orders and project specifications for technical accuracy, manufacturability, product compatibility, and installation feasibility.
Analyze window treatment applications to identify fitment, operational, structural, installation, or customer-expectation concerns before order approval.
Evaluate high-value projects, complex applications, escalated orders, and non-standard requests requiring advanced technical review.
Partner with Design Consultants and Sales Support teams to clarify project requirements and provide application-specific recommendations.
Provide technical guidance on product capabilities, limitations, manufacturing constraints, and installation considerations.
Apply engineering judgment to assess project risk and identify potential issues before production or installation.
Interpret product specifications, drawings, manufacturing requirements, and installation standards to support technical reviews and approvals.
Identify recurring application challenges and provide feedback for training, process improvements, and continuous learning within Sales and Sales Support teams.
Collaborate with Product Engineering, Manufacturing, Installation, and Customer Experience teams to resolve technical issues and improve application standards.
Assist in developing and maintaining technical resources, application guidelines, and review procedures for scalable quote approvals.
Support continuous improvement initiatives, including opportunities to automate routine quote approvals and focus engineering reviews on higher-risk applications.