Associate Account Manager

C&S Wholesale Grocers•Rancho Cordova, CA

1d•Hybrid

About The Position

Keep our communities fed. Our focus is simple but meaningful, from our distribution centers to our offices — every employee of C&S and their family of companies works to help feed local families, neighbors, and communities. As the Associate Account Manager, you will serve as a support to the broader Sales Team, assisting in the deployment of corporate-wide resources to provide comprehensive service and solutions to the account portfolio. In partnership with the Account Manager, you will identify and escalate internal and external opportunities to improve day to day customer service and overall experience.

Requirements

Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
Ability to travel approximately 60% of the time, including regular travel to customer and retail store locations and occasional overnight stays as needed.
Ability to work effectively in a field-based environment with frequent customer and store visits.

Nice To Haves

2-5 years of retail grocery or wholesale grocery operations experience preferred.

Responsibilities

Assisting Account Managers with maintaining relationships for assigned accounts and establishing and building strong client relationships.
Identifying target opportunities within the framework of the organization-wide strategy and propose solutions to leadership.
Adhering to training content and transferring knowledge from newly developed and enhanced processes to fellow team members.
Participating in special projects and programs as needed, including information technology projects involving scope, specifications, and integration testing for customers and internal enhancements.
Working closely with the Company's Customer Service Representatives to troubleshoot and resolve issues within assigned accounts.
Frequently travel to customer and retail store locations throughout the assigned territory.