Associate Account Manager - Transportation & Infrastructure

MILLERBERND MANUFACTURING COMPANY LLCWinsted, MN
Onsite

About The Position

Millerbernd Manufacturing is hiring an Associate Account Manager to join our Transportation & Infrastructure (T&I) team! The Associate Account Manager is responsible for supporting the Sales Team in a best-in-class customer experience organization. Responsible for supporting day-to-day commercial interactions, pricing, purchase order validation and processing, and order development. Shares co-responsibility with Account Managers and Regional Sales Managers for Millerbernd’s overall success in the assigned territories. This is an onsite opportunity in Winsted, MN.

Requirements

  • Two (2) or more years of experience with business to consumer or business to business sales or marketing, or other combinations of formal training and experience may be considered.
  • Confident, driven, and dynamic
  • Motivated self-starter and derives energy from being productive
  • Possesses a problem solving and winning attitude
  • Basic skills in math, including fractions, decimals, and margin calculations
  • Ability to handle multiple internal demands simultaneously
  • Effective and appropriate written and oral communication skills
  • Adaptable to changing work priorities, and ability to change priorities without prior notification
  • Collaborative approach with others as part of a high-performance team
  • Familiarity with MS Office applications, particularly Outlook, PowerPoint, Excel, and Word
  • Ability to resolve tense situations with a win-win outcome

Nice To Haves

  • Associate or bachelor’s degree in general business, marketing, or a technical field

Responsibilities

  • Support quotation generation using company pricing strategies
  • Support all commercial order acceptance and development activities
  • Escalate issues for win-win resolution internally
  • Support standard office administrative duties
  • Support sustained sales relationships with key decision makers and influencers through all levels of the organization
  • Generate pricing schedules and quotations to existing sales channels in alignment with profitability goals
  • Convert quotations to sales bookings and manage development of orders
  • Provide best-in-class customer service in a fast-paced environment
  • Respond timely to all customer inquiries via phone, email, and virtual meetings
  • Maintain a balance between company policy and customer benefit in decision making
  • Participate in team meetings to understand market demands and industry standards
  • Provide the Voice of Customer through market feedback to the organization
  • Utilize CRM functionality and capabilities to maximize market intel capture

Benefits

  • Medical, Dental & Vision Insurance – Two medical plan options, with company HSA contributions
  • Health & Flexible Spending Accounts (HSA/FSA) – For medical and dependent care expenses
  • Life & Disability Insurance – Company-paid basic life, AD&D, and short-/long-term disability
  • Voluntary Benefits – Including optional life, legal & ID protection, accident & critical illness insurance
  • 401(k) with 4% Match – Immediate vesting
  • Incentive Pay – Performance-based bonus programs depending on your role and shift
  • Short-Term Incentive Plan (STIP)
  • Accrual Paid Time Off (PTO) + Paid Holidays
  • Tuition Reimbursement – Up to $5,250/year for job-related education
  • Employee Assistance Program (EAP) – Free, confidential support services
  • Onsite Training – Includes leadership, welding, and language courses
  • Uniform Subsidy – For eligible roles
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