Associate Account Manager
About The Position
The Associate Account Manager supports delivery of utility-sponsored energy-efficiency programs for commercial and industrial (C&I) customers within an assigned territory. Acting as CLEAResult's on-the-ground representative, this role helps business customers and their contractors identify, pursue, and complete energy-saving projects that qualify for utility incentives and rebates. This is an entry-to-mid-level account management role, well suited to someone early in their energy efficiency or client-facing career who wants to build technical program knowledge, customer relationship skills, and utility-program expertise. The Associate works closely with a Senior Account Manager and program staff, taking on a growing share of the account portfolio and project pipeline as they develop proficiency, with a clear path toward a full Account Manager role.
Requirements
- 2-4 years of relevant experience
- Great presentation skills
- Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support.
- Successful hires must pass pre-employment checks.
Nice To Haves
- Bachelor’s degree preferred
- Relevant training, industry certifications, education, and work experience could replace education
- Energy Efficiency experience is a plus
- If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.
Responsibilities
- Maintain current accounts and develop new accounts for lower kWh goals for one or more programs.
- Troubleshoot technical problems and issues, provide technical advice, guidance and training on installation, adaptation, configuration or enhancement in accordance with client specifications
- Document customer and contractor interactions to adhere to program requirements.
- Provide input and status updates to program staff
- Serve as a day-to-day point of contact for a portfolio of C&I customers, facilities staff, and trade contractors participating in utility energy-efficiency programs.
- Promote available energy-efficiency measures, financial incentives, and rebate programs to commercial and industrial accounts, and help customers understand program eligibility and requirements.
- Support customers and contractors through the project lifecycle — from initial site engagement and application through installation, verification, and incentive payment.
- Conduct or assist with on-site visits to commercial and industrial facilities to assess energy-saving opportunities and gather project documentation.
- Prepare and review project proposals, applications, and supporting documentation for accuracy and completeness in line with program and utility requirements.
- Track account and project status in CRM/program tracking systems; maintain accurate, up-to-date records of customer interactions and project milestones.
- Partner with senior account managers, engineers, and program staff to learn program design, incentive structures, and industry terminology.
Benefits
- Medical, Dental, and Vision Insurance
- company-paid health care concierge service
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time
- Employee Recognition Program
- Employee Assistance Program
- Access to on-demand training courses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
