Associate Account Manager, Personal Lines

External•Renton, WA

1d•Hybrid

About The Position

Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same. TPG’s success is driven by a culture that values partner ships. We’re looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates. Are you ready to join an amazing organization that has won too many “Employer of Choice” awards to list? Let’s work together! The Partners Group currently has an excellent opportunity for a property & casualty insurance professional to join our Personal Lines team in Renton, WA as an Associate Account Manager. How you will make an impact at TPG As an Associate Account Manager, you'll help deliver the responsive, knowledgeable service our Personal Lines clients rely on every day. By serving as a primary point of contact, coordinating policy changes, answering coverage questions, and supporting claims and remarketing activities, you'll help clients make informed decisions and maintain confidence in their insurance program. Your work directly supports client retention, strengthens long-term relationships, and allows Personal Insurance Advisors to focus on strategic client needs and growth opportunities. This role is well suited for someone who enjoys building trusted relationships and finds satisfaction in helping people navigate insurance decisions with clarity and care. You'll thrive here if you're detail-oriented, calm under pressure, collaborative, and motivated to continue learning and growing within the insurance industry. A typical day in this role Manage policy changes, billing inquiries, and coverage questions for assigned clients Quote new business and additional coverage lines Review policies and endorsements for accuracy Complete remarketing activities to maintain competitive coverage Partner with advisors and teammates to support client needs Maintain accurate client records and documentation

Requirements

Active Property & Casualty Insurance License (required)
5+ years of customer service experience, including 3+ years in an independent insurance agency
Knowledge of personal lines insurance products and coverages
Strong written and verbal communication skills
Excellent organization and attention to detail
Proficiency with Microsoft Office and carrier systems

Nice To Haves

Experience with AMS360 (or other agency management systems)
Experience with PL Rater (preferred)
Familiarity with leading personal lines carriers such as Safeco, Chubb, Travelers, Progressive, or PURE.
Experience providing coverage guidance and processing policy changes directly with carriers.
A collaborative, positive approach and a desire to learn and grow.

Responsibilities

Manage policy changes, billing inquiries, and coverage questions for assigned clients
Quote new business and additional coverage lines
Review policies and endorsements for accuracy
Complete remarketing activities to maintain competitive coverage
Partner with advisors and teammates to support client needs
Maintain accurate client records and documentation