Associate Account Manager
About The Position
Fanatics Collectibles is seeking an Associate Account Manager to support and grow our NA Retail business across a portfolio of emerging and non-traditional retail accounts. This role reports to a Director of Retail or NA Retail Account Manager and is designed for an early-career sales professional looking to develop foundational skills in account management, analytics, retail operations, and channel development. This role is divided into two key areas of focus: (1) Retail Account Setup, Listings and Analytics (approximately 40% of the role), which involves building and maintaining the operational foundation that enables our retail partners to sell effectively; and (2) Account management and development (approximately 60% of the role), which covers professional team accounts, emerging sports-adjacent accounts, and energy channel doors — areas with strong growth potential as Fanatics Collectibles expands its retail footprint to convert more fans to collectors. The ideal candidate is highly organized, detail-oriented, and eager to learn the mechanics of B2B retail sales. A passion for sports, culture, and collectibles is a strong cultural fit. This is an in-office role based in New York City.
Requirements
- 1–3 years of work experience in sales, account management, retail operations, or a related field; internship or co-op experience in a relevant industry will be considered.
- Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
- Detail-oriented and process-driven, with a high degree of accuracy in data entry and account management tasks.
- Must be detail oriented, highly organized, and maintain both a sense of urgency & good attitude in day-to-day operations and workflows.
- Sense of urgency, good attitude and work ethic, quick learner.
- Strong interpersonal and communication skills (written/oral) with proven ability to succeed in a team environment and work collaboratively with all internal stakeholders.
- Strong computer skills in Word, Excel, and PowerPoint essential; familiarity with SalesForce or other CRM tools is a plus.
- Must be based in or willing to relocate to New York City; in-office presence required.
Nice To Haves
- Consumer products, specialty retail, or sports/entertainment industry experience preferred.
- Knowledge of or passion for trading cards, collectibles, or sports culture is a meaningful advantage.
Responsibilities
- Own the setup and maintenance of retail account listings across FC Pro and relevant retailer databases, ensuring accurate product information, pricing, and pack configurations.
- Coordinate with internal teams (Sales Ops, Trade Strategy, IT) to ensure new accounts are properly onboarded and listed ahead of key product launches.
- Manage and update retailer database entries, including EDI setup, product SKU assignments, and sell sheet distribution.
- Track listing accuracy and proactively resolve discrepancies or gaps that could impact sell-through.
- Support price and pack creation for retail partners, coordinating review and approval processes to ensure timely delivery to account managers.
- Manage and grow a defined portfolio of professional team accounts (e.g., pro team stores, stadium retail), serving as the primary point of contact for day-to-day sales activity and account support.
- Identify, qualify, and onboard emerging sports-adjacent accounts — including non-traditional retail doors with strong collector audiences — to expand Fanatics Collectibles’ retail distribution.
- Develop and manage relationships within the energy channel (e.g., convenience, specialty energy retail doors), driving product education, sell-in, and replenishment.
- Leverage FC Pro and SalesForce to manage account activity, track performance, and communicate key programs and product releases to assigned accounts.
- Collaborate with Senior Account Managers and the Head of NA Retail to align on account priorities, promotional strategies, and sell-through goals.
- Monitor market trends and competitive dynamics within assigned channels to surface insights and opportunities to the broader team.
- Prepare and present business reviews and account performance updates for internal stakeholders.
Benefits
- The salary range represents base pay only and does not include short-term or long-term incentive compensation.
- This salary range is specific to New York City and may not be applicable to other locations.
- When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.
- For information about our benefits, please visit https://benefitsatfanatics.com/
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
