Associate Account Manager

IAT Insurance Group • Norristown, PA

1d • Hybrid

About The Position

IAT Insurance Group Surety Business Unit has an immediate opening for an Associate Surety Account Manager in our Norristown, Pennsylvania location. This role will provide overall day-to-day customer service and support to Underwriters, Agents, Principals. Acts as a liaison between the organization and clients, working closely with both entities to ensure needs are met. This role works a hybrid schedule that requires working from the office Monday through Wednesday, with the option of working Thursday and Friday remotely.

Requirements

• High School Diploma required.
• Basic Accounting experience.
• Knowledge of Underwriting support processes and procedures, basic mathematics and problem-solving techniques.
• Strong keyboarding skills.
• Effective written and verbal communication skills used for interaction with all levels of associates and/or external sources in a variety of settings.
• Must be authorized to work in the United States and must not require, now or in the future, VISA sponsorship for employment purposes.

Nice To Haves

• Bachelors Degree
• 2+ years underwriting support experience
• Knowledge of AS400 and OnBase systems preferred but not mandatory.

Responsibilities

• Enters new and renewal business into proprietary rating systems.
• Prepare account service-related documents and other client communications and correspondence.
• Processes renewals, reviewing for accuracy and making requested renewal changes.
• Processes endorsements and audit transactions through communication with agents and underwriters.
• Processes non-renewals and cancellations.
• Reviews all company correspondence to ensure applicability to client needs.
• Maintains bond/account files in accordance with established procedures
• Establishes and maintains good working relationships with underwriters and agents.
• Answers and processes internal information requests.
• Prepares, submits and tests IT programming requests.
• Prepares and audits various monthly reports.
• Improves/refines professional skills through continuing education and maintaining familiarity with industry trends and standards.
• Assists in training of other employees.
• Performs other duties as assigned.

Benefits

• 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
• 7% 401(k) Company Match and additional Profit Sharing
• Hybrid work environment
• Numerous training and development opportunities to assist you in furthering your career
• Healthcare and Wellness Programs
• Opportunity to earn performance-based bonuses
• College Loan Assistance Support Plan
• Educational Assistance Program
• Mentorship Program
• Dress for Your Day Policy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED