Associate Account Manager - Raleigh (Hybrid)

Allbridge•Raleigh, NC

2d•Hybrid

About The Position

The Associate Account Manager, Video Solutions will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, generating interest, qualifying prospects and closing sales. This role directly reports to the Program Manager, Customer Lifecyle Management.

Requirements

Minimum of 1-2 years of experience in lead to closure execution in video solutions (DIRECTV, Dish, or Cable) or related products preferred.
Strong prospecting experience
Knowledge of sales process from initiation to close
Previous experience in outbound call center, inside sales experience, or related sales experience
Strong computer skills, including Microsoft Office Suite (Teams, Word, PowerPoint, Outlook, and Excel) and CRM/Salesforce experience preferred
Ability to analyze the market and target potential clients

Responsibilities

Successfully generate a consistent pipeline, achieve growth and hit sales targets by leveraging existing relationships and creating new relationships
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Utilize virtual and face-to-face meetings to build relationships with new customers, as required
Ensure all leads are well qualified by identifying the correct decision makers
Advise customers on suitable product selection based on their needs and specifications
Research and understand our product line and be familiar with each product’s function and purpose, so you can confidently upsell our customers to compatible products
Maintain long-lasting relationships with existing customers through exceptional after-sales service
Route qualified opportunities to the appropriate sales executives for further development and closure
Showcase the company’s strengths and highlight our brand by talking exclusively about the characteristics that make our offerings unique
Participate in weekly meetings to discuss benchmarks and personal as well as team goals for the upcoming week
Maintain an organized workspace and properly file documents, updates, and product information so it is readily accessible for reference and to answer questions
Ensure we have accurate data in our CRM
Consistently integrates Allbridge’s core values into their everyday habits by treating all customers, internal and external, professionally, honestly and respectfully
Accepts ownership and responsibility of position responsibilities and strives to deliver results for customers that establish high standards, credibility and quality performance