Associate Account Manager

Hilb Group • Roseland, NJ

21h • Onsite

About The Position

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Associate Account Manager to join our team. This position will report to our agency located in Roseland, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Requirements

• High school diploma or equivalent required
• 0–2 years in insurance, customer service, or administrative support
• Property & Casualty Insurance License required or ability to obtain within a specified timeframe
• Strong organizational skills, attention to detail, excellent written and verbal communication, ability to manage multiple priorities and deadlines
• Proficiency in Microsoft Office

Nice To Haves

• Associate’s or Bachelor’s degree preferred
• Commercial insurance exposure preferred
• Agency management systems preferred

Responsibilities

• Assist with personal lines needs for the region, as needed
• Support day-to-day servicing of commercial accounts
• Respond to routine client inquiries about policies, certificates, billing, and coverage changes
• Prepare and issue certificates of insurance, binders, and endorsements
• Process policy changes, renewals, and cancellations in agency management systems
• Gather underwriting information and application materials
• Maintain accurate client files in compliance with agency procedures and regulatory standards
• Support internal quality control processes
• Assist with submission preparation and carrier follow-up
• Track renewal timelines and ensure timely documentation
• Review policies for accuracy and request corrections

Benefits

• Company Paid Life Insurance
• Long-Term and Short-Term Disability
• Medical, Dental, Vision and FSA/HSA plans
• 401(k) with company match
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits
• Generous PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED