Associate Account Manager, Personal Insurance

FNIC•Plano, IL

About The Position

This is an entry-level role supporting FNIC’s Personal Insurance team. The Associate Account Manager works closely with Account Managers and Sales Executives to service client accounts while developing foundational insurance knowledge through hands-on training, mentorship, and continuing education. The company supports the employee in obtaining a Resident Property & Casualty license within 60 days of hire. Insurance experience is not required.

Requirements

High school diploma or equivalent.
Valid driver’s license.
Active Resident Property & Casualty license, or ability to obtain one within 60 days of hire.
Possess or acquire required formal insurance education, which may include INS, AAI, and/or a Resident Property and Casualty Agent’s license.
Excellent verbal and written communication skills.
Strong organizational and teamwork skills, with a dependable, detail-oriented approach.
Comfort using Microsoft Office tools, including Word, Excel, Outlook, and Teams; willingness to learn agency management software.
Proficiency with office equipment such as a computer, calculator, copier, phone, and fax machine, and with word processing.
Strong respect for confidentiality.
Regular and consistent attendance.
Ability to follow safety and security procedures and use equipment and materials properly.
Ability to comply with workplace policies, procedures, and instructions.
Ability to establish and maintain effective working relationships with company employees, clients, and other external contacts.

Nice To Haves

Insurance experience is not required; the company will train the right candidate.

Responsibilities

Assist with day-to-day account servicing, including issuing auto ID cards, processing evidence of coverage, ordering endorsements, entering applications, and assembling policy documents.
Prepare renewal files, send client communications, and conduct limited policy reviews for accuracy.
Update account information and maintain accurate records in the agency management system.
Provide administrative support, including answering phones, greeting visitors, scheduling meetings, and managing office supplies as needed.
Maintain organized electronic files and follow established workflows to support team efficiency.
Develop technical knowledge through hands-on experience, training, and continuing education.
Work with Account Managers and Sales Executives to support Personal Insurance client accounts.

Benefits

Market-competitive compensation.
Comprehensive benefits, including health, dental, and vision coverage.
Health savings account (HSA) with employer contributions.
401(k).
Employer-paid short- and long-term disability insurance and life insurance.
Paid time off starting at three weeks per year.
37.5-hour work week.
Free access to mental health resources through the EAP program.
Fitness opportunities and support for overall well-being.
“Dress for your day” workplace culture, company outings, food days, and team activities.
Licensing assistance and ongoing learning opportunities.
Mentorship and career development, with opportunities for future advancement.
Work-from-home options.