Associate Account Manager - Northeast Construction

EPIC Brokers•Melville, NY

2d•Hybrid

About The Position

Supports day to day service execution for Construction P&C clients by processing service requests, maintaining documentation and assisting with renewal activities. Supporting primarily internal stakeholders (Account Managers and Producers) with no direct client ownership. The Associate Account Manager is focused on accuracy, responsiveness and developing core capabilities.

Requirements

Strong attention to detail, service orientation, time management, and clear written/verbal communication; ability to manage multiple priorities and follow defined processes; proficiency in Microsoft Office; familiarity with Sagitta and ImageRight preferred.
One year of insurance agency experience; experience with Construction accounts preferred.
College degree; brokers license is required, can be obtained once hired.

Nice To Haves

Familiarity with Sagitta and ImageRight preferred.
Experience with Construction accounts preferred.

Responsibilities

Processes high volume service requests accurately and efficiently, supporting timely completion of tasks and routine servicing items in line with established turnaround standards.
Documents all activity in Agency Management Systems and ImageRight to maintain clean, auditable records; tracks suspense and workflows to drive open items to closure and prevent missed deadlines or incomplete deliverables.
Initiates renewal workflows, prepares renewal checklists, gathers exposure and loss documentation, and organizes materials to support internal review and client ready deliverables.
Supports internal meetings and presentations and stays current on internal procedures to ensure alignment with evolving standards.

Benefits

Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps)
22 PTO days starting out for hourly/non-exempt employees
12 company-observed paid holidays
4 early-close days
Paid parental leave
Pregnancy disability and bonding leave
Organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Mentorship Program
Tuition Reimbursement Program
Leadership Development
Pet Insurance
Identity Theft & Fraud Protection Coverage
Legal Planning
Family Planning
Menopause & Midlife Support
401(k) matching
Medical insurance
Dental insurance
Vision insurance
Wellness & employee assistance programs