Associate Account Manager Intern
About The Position
Data Axle is looking for a college-level student to assist our Client Services team as an intern. This position supports members of the Client Service team in building and maintaining client relationships. Responsibilities include assisting with data and product support, helping onboard and training customers to ensure understanding of purchased solutions, and developing knowledge of the Company’s products and services. This role provides hands-on experience working with clients and exposure to high-value accounts while building a foundation in account management and client services. Data Axle provides data, applications, and services that help organizations make and save money. Our commitment to accuracy, service and innovation drive customer acquisition, retention, and product enhancement.
Requirements
- Bachelor’s degree in business, Marketing, Communications, or a related field (or in progress)
- 6 to 12 months prior work experience is preferred
- Basic understanding of customer service or account management principles
- Strong communication skills, both verbal and written
- Highly organized with strong attention to detail
- Comfortable working with data, reports, and basic analytics
- Ability to work independently in a dynamic, team-oriented environment
- Proficiency in Microsoft Office, and other account management software.
- A strong desire to learn and contribute where needed
Responsibilities
- Support the Client Services team with day-to-day account activities and client communications
- Assist in preparing client presentations, reports, and meeting materials
- Help maintain and update account documentation, trackers, and CRM records
- Conduct basic research on clients, industries, and competitors
- Coordinate internal tasks and follow-ups to ensure timely delivery of account needs
- Monitor account performance metrics and flag trends or issues to the team
- Participate in client meetings, taking notes and capturing action items
- Collaborate with cross-functional teams (sales, marketing, operations) as needed
- Provide general administrative and project support to the client services team
- Other duties as assigned
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What This Job Offers
Career Level
Intern
