Technical Account Manager Intern

Go West IT•Greenwood Village, CO

About The Position

We are seeking a motivated and detail-oriented Technical Account Manager Intern to join our Business Development team. This internship offers hands-on experience at the intersection of technology and client relationship management, where you’ll collaborate with technical experts and business stakeholders to deliver impactful IT solutions. This is an excellent opportunity for someone looking to build a career in IT consulting, account management, or client success within a fast-paced, innovation-driven environment. What You Can Expect From Us: · Opportunity to be an integral part of a forward-thinking organization known for delivering exceptional technical results · A fast-paced environment with exposure to modern business technologies and real-world client challenges · Mentorship, ongoing feedback, and a strong commitment to your professional development · A collaborative team culture that values communication, support, and shared success · Access to educational resources and potential assistance for certifications and career advancement · Designated training and skill development · Flexible part-time scheduling with a 3-day workweek What We Will Expect From You: · Ability to collaborate with technical teams while effectively communicating technical concepts to non-technical audiences · A solution-oriented mindset with a friendly, professional demeanor · Strong relationship-building skills with both internal teams and external clients · Excellent listening, written, and verbal communication skills · High level of organization, attention to detail, and strong follow-up habits · Ability to prioritize tasks and manage multiple clients’ needs simultaneously · Demonstrated curiosity, adaptability, and eagerness to learn · Interest in IT consulting and understanding of a fast-paced service environment · Commitment to delivering high-quality work with a sense of urgency What You Will Be Doing: · Assist in handling inbound inquiries and referrals from prospective clients · Participate in discovery meetings to understand client needs and business challenges · Collaborate with technical teams to help develop and present IT solutions · Support proposal development and help facilitate service agreement execution · Assist with client onboarding and ensure a smooth transition to service delivery · Attend client meetings and contribute to ongoing account support activities · Help coordinate communication and project handoffs between clients and technical teams · Support client relationship management through regular touchpoints and follow-ups · Contribute to internal initiatives such as service improvements and process optimization · Perform additional duties as assigned by the Client Success Manager or Account Management team

Requirements

Currently pursuing or recently completed a 2- or 4-year degree in Information Technology, Business, or a related field
Basic understanding of IT concepts, systems, or services (coursework or hands-on experience preferred)
Interest in obtaining industry certifications such as: o AB-900: Microsoft 365 Copilot and Agent Administration Fundamentals
Authorization to work in the United States
Ability to collaborate with technical teams while effectively communicating technical concepts to non-technical audiences
A solution-oriented mindset with a friendly, professional demeanor
Strong relationship-building skills with both internal teams and external clients
Excellent listening, written, and verbal communication skills
High level of organization, attention to detail, and strong follow-up habits
Ability to prioritize tasks and manage multiple clients’ needs simultaneously
Demonstrated curiosity, adaptability, and eagerness to learn
Interest in IT consulting and understanding of a fast-paced service environment
Commitment to delivering high-quality work with a sense of urgency

Responsibilities

Assist in handling inbound inquiries and referrals from prospective clients
Participate in discovery meetings to understand client needs and business challenges
Collaborate with technical teams to help develop and present IT solutions
Support proposal development and help facilitate service agreement execution
Assist with client onboarding and ensure a smooth transition to service delivery
Attend client meetings and contribute to ongoing account support activities
Help coordinate communication and project handoffs between clients and technical teams
Support client relationship management through regular touchpoints and follow-ups
Contribute to internal initiatives such as service improvements and process optimization
Perform additional duties as assigned by the Client Success Manager or Account Management team

Benefits

Opportunity to be an integral part of a forward-thinking organization known for delivering exceptional technical results
A fast-paced environment with exposure to modern business technologies and real-world client challenges
Mentorship, ongoing feedback, and a strong commitment to your professional development
A collaborative team culture that values communication, support, and shared success
Access to educational resources and potential assistance for certifications and career advancement
Designated training and skill development
Flexible part-time scheduling with a 3-day workweek

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