Assoc. Director, Program Mgmt.; Public Sector

CSL-Consulting•Boston, MA

2d•$140,000 - $190,000•Hybrid

About The Position

A self-driven, strategic leader who excels in delivering exceptional client experiences, driving impactful project results, and fostering continuous learning beyond foundational skills. You will oversee all phases of project management, including design, construction, permitting, occupancy, quality control, staffing, scheduling, closeout, and budget management; additionally you will focus on expanding the portfolio. You will lead, mentor, and develop a team, ensuring alignment with business objectives and client needs enabling all aspects of growth.

Requirements

Proficient PM skills, typically 10+ years of experience with exposure to several large and unique programs that can oversee several projects in parallel
Public Sector experience strongly preferred
Expert skills in construction project management, people leadership and client engagement
Strong analytical and decision-making skills, with a strategic mindset
Experience in cultivating and growing a portfolio of projects and client accounts by identifying opportunities, expanding services, and delivering exceptional client outcomes.
Travel extensively throughout Massachusetts to support client engagements, conduct site visits, and foster relationships with project stakeholders, with an expected on-site presence of approximately 25–50%.
Flexibility to attend evening town meetings, public hearings, and community engagement events as required is essential.
Customer Service: Passion and ability to deliver exceptional experiences
Exceptional team leadership, coaching, and communication abilities
Problem-solving skills: Ability to identify root causes, potential solutions, ROI and risks
Tech Savvy: proficient with core technology and eager to explore cutting edge solutions
Driven: Proactive and self-motivated, ability to navigate complex challenges with agility and confidence
Adaptability: Ability to adjust to changing project requirements and environments
Client-focused: Ensuring a positive client experience through effective communication and support
Collaborative: Aware of how to be a strong team member as well as inspire teamwork
Coach: Role model to less experienced staff related to technical skills

Responsibilities

Support the execution of strategic initiatives across assigned portfolios, ensuring alignment with business priorities.
Collaborate with departmental leads to establish project goals, improve delivery mechanisms, and drive process enhancements.
Promote continuous improvement and operational consistency across teams.
Lead and mentor teams of professionals, supporting workforce development and performance planning.
Collaborate with HR and senior leadership on staffing needs, training opportunities, and employee engagement.
Model and cultivate a high-performance culture anchored in collaboration and accountability.
Contribute to client strategy planning by supporting key client relationships, assisting in solution development, and identifying growth opportunities.
Participate in client meetings and negotiations to ensure aligned expectations and project success.
Partner with senior executives to maintain strong service delivery.
Assist in managing budgets associated with assigned projects, ensuring accuracy, cost efficiency, and delivery within scope.
Leverage available financial tools and reporting frameworks to support forecasting and performance tracking.
Contribute to financial reviews and ensure compliance with established guidelines.
Act as a liaison between project teams and external/internal partners.
Support communications with senior stakeholders and contribute to planning sessions, review boards, and partnership discussions.
Encourage seamless collaboration across business units and external collaborators.
Implement process enhancements and lead efforts in project documentation, resource coordination, and delivery tracking.
Help drive scalable solutions while supporting cost-saving initiatives and compliance standards.
Coordinate execution of client deliverables with attention to quality, timeliness, and service outcomes.
Ensure project teams meet client needs through structured planning, continuous feedback, and excellence in delivery.
Supervise 8+ team members across projects, fostering team cohesion and productivity.
Support client solutions that contribute $3M–$5M in annual revenue, collaborating on performance goals and service-level agreements.