Assistive Technology Specialist II

Tulane University • New Orleans, LA

7d

About The Position

The Assistive Technology Specialist assists students with registered disabilities by assessing, recommending, and providing assistive technology solutions. The position is responsible for producing and maintaining instructional materials in an accessible format, overseeing the software licenses related to assistive technologies, equipment distribution, and serving as a resource to departments and students. This position provides a high level of customer service to students, faculty, and staff around the assistive technologies. As a member of the Goldman Center for Student Accessibility, this position receives a high level of cross-training and assists with overall accommodations coordination.

Requirements

• Bachelor’s Degree with 2 years of student customer service experience or relevant professional experience.
• OR High School Diploma (or Equivalent) with 8 years of student customer service experience.
• Competency in using Microsoft Office software (e.g., Word, Excel, Access).
• Proficient with computers.
• Ability to collaborate and work effectively with administrators, faculty, staff, parents, and students.

Nice To Haves

• Master’s Degree in a human service field.
• Knowledge of vocational, psychological, academic, and physical impact of various disabilities.
• Knowledge of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973 and other relevant legal decisions.
• Familiarity with a multi-line phone system, computer data entry, and word processing.
• Knowledge of assistive technology.

Responsibilities

• Assisting students with registered disabilities by assessing, recommending, and providing assistive technology solutions.
• Producing and maintaining instructional materials in an accessible format.
• Overseeing software licenses related to assistive technologies.
• Managing equipment distribution.
• Serving as a resource to departments and students regarding assistive technologies.
• Providing a high level of customer service to students, faculty, and staff.
• Receiving a high level of cross-training within the Goldman Center for Student Accessibility.
• Assisting with overall accommodations coordination.

Benefits

• Reasonable accommodations to individuals with disabilities throughout the applicant screening process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level