Assisted Living Dining Room Supervisor

Grace Management•Bradenton, FL

3d•Onsite

About The Position

The Dining Room Supervisor is responsible for the efficient operation of the dining room by supervising the server associates, assuring a clean, pleasant atmosphere, and providing superior service to residents, associates, and guests. The Dining Room Supervisor reports to the Food Service Director. This role involves exceeding resident and guest expectations during meal service, managing servers, maintaining dining room ambiance, and assisting with various dining room operations. The position also requires strong communication skills to relate to community residents and act as a liaison between residents and the food service department. Adherence to infection control, safety, and resident rights policies is crucial. The role also supports resident-centered activities and requires dependability and a willingness to perform other duties as assigned.

Requirements

2-3 years of supervisory experience in an Assisted Living or Senior Living Environment.
High School Diploma or GED at a minimum.
Ability to communicate by speaking, seeing, and hearing sufficient to serve the residents.
Professional and neat appearance and presentation, adherence to the dress code, and good personal hygiene are expected.
Excellent customer service and interpersonal skills to work with various levels of people, associates, and residents.
Be free of communicable disease.
Ability to read, write, and speak English.
Ability to relate to residents and associates in a courteous and diplomatic manner under all circumstances.
Completion of drug testing and criminal record background check upon hire and upon request of supervisor.
Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds.
Adhere to and carry out all policies and procedures.

Responsibilities

Supervise servers and manage dining room operations.
Maintain an appropriate stock of linen.
Ensure that drapes and lighting in the dining room are appropriate.
Supervise special functions as needed.
Assist in set-ups and dining room service.
Take orders and serve food when needed.
Pour and cover beverages, assist in preparing and covering food.
Assist in proper care and use of dining room equipment.
Direct cleaning of all work areas in dining rooms and wait station.
Create and manage all server schedules.
Manage all server side-work; ensure side-work is completed daily.
Work cooperatively with dining room associates to produce pleasant and efficient dining room operation.
Understand and relate the menu to residents.
Act as liaison between residents and food service department.
Understand and observe infections control procedures related to food service department.
Follow residents’ rights policies at all times.
Follow safety program.
Maintain neat, clean appearance and follow appropriate dress code.
Work scheduled shifts and demonstrate dependability.
Perform other duties and assignments as necessary.
Supports and participates in the resident centered activity programs.
Participates in projects or committees as assigned.
Attends all associate meetings including in-service education and associate functions, as requested by supervisor.
Assists in variety of tasks involving residents as assigned.