Assisted Living Coordinator

Spring Oak Senior Living•Petersburg, VA

7d•$24 - $25•Onsite

About The Position

Assisted Living Coordinator – Spring Oak | Tri-Cities Area Are you a compassionate healthcare leader with a passion for senior care, team development, and creating meaningful experiences for residents? Spring Oak is seeking an Assisted Living Coordinator to join our team in the Tri-Cities area and help lead our community in delivering exceptional care and service. At Spring Oak, we believe our residents deserve the highest quality of care from a team that feels supported, valued, and empowered. In this role, you will have the opportunity to make a direct impact by supporting daily operations, mentoring team members, and fostering a positive environment for residents, families, and associates.

Requirements

Must be a Certified Medication Aide or Registered Medication Aide, Licensed Practical Nurse, social worker, or other experienced healthcare or senior living professional.
Any required license, certification, or registration must be current and in good standing in the state of employment.
Must have prior experience in assisted living, senior living, healthcare, resident services, staffing, or a related field.
Must possess strong communication, organization, problem-solving, and follow-through skills.
Must have the ability to interact professionally and tactfully with residents, families, employees, medical providers, and the general public.
Must have the ability to use computerized scheduling, payroll, EMAR, electronic medical record, and other applicable systems.
Must be willing and qualified to provide direct resident care or medication assistance as needed and within the employee's license, certification, training, and scope of practice.

Nice To Haves

Experience with recruiting, interviewing, scheduling, onboarding, or training employees is preferred.

Responsibilities

Recruit, interview, hire, welcome, and onboard Wellness Staff in coordination with the Director of Health and Wellness and Human Resources.
Prepare and maintain Wellness Staff schedules, manage call-outs and open shifts, and assist with ensuring appropriate daily staffing coverage.
Support employee retention and satisfaction through regular communication, new-hire follow-up, employee recognition, in-services, training coordination, and assistance with routine employee concerns.
Serve as a point of contact for residents and families, address routine questions and concerns, coordinate family meetings, and ensure appropriate follow-up.
Support resident satisfaction and retention by remaining visible within the community, identifying concerns, and coordinating with appropriate departments to resolve service issues.
Conduct resident assessments and reassessments when permitted by state regulations and within the employee's qualifications and scope of practice.
Assist with developing, reviewing, and updating resident service plans and help ensure approved services are communicated and delivered appropriately.
Assist with new resident move-ins, hospital and rehabilitation returns, transfers, discharges, and other resident transitions.
Report changes in resident condition, service concerns, staffing issues, and other significant matters to the Director of Health and Wellness.
Assist the Director of Health and Wellness with departmental documentation, reports, audits, meetings, training, records, supplies, and other administrative or operational needs.
Fill in for Wellness Staff as needed and perform direct resident care or medication-related duties within the employee's license, certification, training, and scope of practice.
Assist during emergencies, evacuations, falls, staffing shortages, and other community situations as needed.
Maintain confidentiality and comply with HIPAA, resident rights, company policies, and applicable regulatory requirements.
Perform other related duties and responsibilities as assigned by the Director of Health and Wellness or Executive Director.