Title Assistant

HomeServices of America•Laguna Niguel, CA

3d•Onsite

About The Position

The Assistant provides administrative support, as needed, for the department/office. The position will perform various clerical tasks as directed by the officers. These tasks will include typing various forms of correspondence, processing incoming mail, proofreading various documents, filing, copying, and all other clerical tasks assigned by the Officer.

Requirements

High school diploma or equivalent required.
Ability to operate standard office equipment and may include multi-line phone system.
Proficient in computer use with strong keying skills; preferred typing speed between 45 and 60 words per minute (WPM).
Strong analytical and problem-solving skills, with solid numerical aptitude.
Ability to prioritize and manage multiple tasks and projects simultaneously under tight deadlines.
Self-motivated and detail oriented.
Effective oral and written communication skills; persistent, polite, and courteous in all interactions.
Strong interpersonal skills with a customer service focus; proven ability to work collaboratively in a team environment.
Demonstrates willingness and flexibility to perform backup assignments as needed.

Nice To Haves

Additional education or training in administrative support or a related field is a plus.
1–2 years of experience in title, escrow, or administrative support strongly preferred.
Experience in a fast-paced office environment is a plus.
Knowledge of real estate, title and/or mortgage business is preferred.
Knowledge of legal descriptions is beneficial.

Responsibilities

Performs order entry and data auditing of new title orders and carries out clerical tasks to support timely closings and title recordings.
Retrieve information and communicate by telephone, e-mail, or fax/ e-fax to customers, sales associates, escrow associates or other contacts.
Generate amendments to searches and issue title supplements.
Package and distribute documents and files.
Performs copying, filing, scheduling, along with other clerical tasks, which may include typing and word processing.
Processes mail and courier deliveries and assists with outgoing mailings.
Maintain logs to track data production.
Answer phones, respond to information requests or refer to the appropriate department.
May prepare billing, billing reconciliation and assist in locating abstracts.
Abstract of documents – examine deeds, tax records, lenders instructions, fees etc
Cross trains in other areas and serves as a backup to other departmental staff.
Perform any additional title assistant-related responsibilities as requested or assigned.