Assistant Wellness Director
About The Position
At Massage Heights, our purpose is simple: Elevate the Lives of the People We Touch. If you’re passionate about wellness, love helping people grow, and thrive in a positive, high‑energy environment, you’re going to feel right at home with us. We’re looking for an Assistant Wellness Director who’s ready to support, inspire, and help lead a team that delivers incredible experiences to every guest who walks through our doors. You’ll work closely with the Wellness Director to keep our Retreat running smoothly, our team motivated, and our guests feeling amazing. If you’re ambitious, sales‑savvy, people‑focused, and ready to grow your career in the wellness industry, this role is calling your name.
Requirements
- 1+ year of sales or retail management experience
- Strong leadership, communication, and organizational skills
- Experience coaching, training, and navigating conflict
- Comfortable with computers and standard software
- Basic business math skills
- A self‑starter mindset with a passion for people
Nice To Haves
- Experience with Zenoti or similar spa POS systems
- Familiarity with massage, skincare, or spa environments
- Experience working within a franchise model
Responsibilities
- Partner with the Spa Director to oversee daily operations, revenue goals, and inventory
- Recruit, hire, train, and develop a high‑performing team
- Lead front desk training with coaching, role‑playing, and sales support
- Build schedules that keep the Retreat running smoothly
- Set and achieve team and individual goals
- Create a culture where exceptional guest service is the norm
- Strengthen guest loyalty by consistently delivering the Massage Heights experience
Benefits
- Competitive salary
- Bonus based on performance
- Company parties
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
- Personal and professional growth opportunities
- Leadership development that actually develops leaders
- Beautiful, serene Retreat environments
- Massage Heights Family Fund support
- Employee discounts on services & retail
- Modern digital workspace
- Competitive pay + commission + bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
