Assistant Website Merchandiser - Pottery Barn Kids
About The Position
We are seeking an organized, detail-oriented, and collaborative Assistant Site Merchandiser to support online business initiatives and visual merchandising strategies for our Furniture & Textiles businesses in Pottery Barn Kids brand. This role supports the day-to-day execution required to increase online sales, improve conversion, and maintain an accurate, intuitive customer experience. The Assistant Site Merchandiser is responsible for site promotion setup and maintenance, product ranking support, user testing, ad hoc visual merchandising updates, analytic support and seasonal launch file maintenance. This role partners with the Manager and Associate Site Merchandiser to ensure site experiences are accurate, timely, and aligned to business priorities. This role has no direct reports and performs assigned functional tasks with guidance, review, and support from more senior site merchandising team members.
Requirements
- 2-3 years of eCommerce experience required.
- Advanced Excel skills required; working knowledge of PowerPoint preferred.
- Strong written and verbal communication skills required.
- Strong attention to detail with the ability to complete routine tasks accurately and on deadline.
- Interest in site merchandising, online visual merchandising, digital customer experience, and product discovery.
Nice To Haves
- BA/BS degree preferred.
- Experience using web content management systems preferred.
- Experience with web reporting tools such as Adobe Analytics/SiteCatalyst helpful.
- Highly organized and detail-oriented, with pride in accurate execution.
- Collaborative and responsive, with the ability to build positive working relationships within and across functions.
- Curious about eCommerce, customer behavior, and how site presentation influences shopping experiences.
- Comfortable learning systems, tools, and processes and applying them to routine tasks.
- Proactive in raising questions, issues, and ideas to help improve execution and site quality.
- Able to manage multiple priorities while maintaining accuracy and follow-through.
Responsibilities
- Support the execution of online business initiatives and visual merchandising strategies as directed by the Manager or Associate Site Merchandiser.
- Assist with new product launches, category updates, product ranking, ad hoc visual merchandising, and merchandising maintenance across the site.
- Support content, product, and asset accuracy to help deliver easy, inspiring product discovery for customers.
- User-test faceted navigation, product data, links, category pages, search paths, promotional experiences, and site presentation for consistency and accuracy.
- Participate in weekly site testing to ensure correct product presentation, promotion accuracy, and product data integrity.
- Document issues, raise concerns, and follow through on fixes with the Manager, Associate Site Merchandiser, and cross-functional partners.
- Partner with the Manager or Associate Site Merchandiser to understand key site metrics related to user behavior, product selling, customer profiles, search, shop path, and merchandising data.
- Support routine reporting, business recaps, and optimization tracking by gathering inputs, validating data, and maintaining clean execution files.
- Help identify basic site experience issues or opportunities through testing, customer path review, and performance observations.
- Learn and apply site merchandising systems, tools, and processes to resolve routine executional problems.
- Build strong working relationships with Merchandising, Planning, Marketing, Creative, Operations, and other partners involved in site execution.
- Respond to business requests in a timely, accurate, and professional manner.
- Support meeting follow-ups, launch checklists, promotional validation, and executional coordination across assigned categories.
- Show initiative by raising issues, ideas, and concerns to more senior team members.
Benefits
- A generous discount on all WSI brands
- A 401(k) plan and other investment opportunities
- Paid vacations, holidays, and time off to volunteer
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits
- Tax-free commuter benefits
- A wellness program that supports your physical, financial and emotional health
- In-person and online learning opportunities through WSI University
- Cross-brand and cross-function career opportunities
- Resources for self-development
- Advisor (Mentor) program
- Career development workshops, learning programs, and speaker series
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
