Assistant Warehouse Operations Manager

Porter LogisticsAtlanta, GA
Onsite

About The Position

Porter Logistics is a fast-growing third-party logistics (3PL) provider redefining modern warehousing and fulfillment. Headquartered in Atlanta, we’ve grown over the past decade from a two-person operation in a 10,000-square-foot warehouse to an organization supporting more than 1 million square feet across multiple Georgia facilities. We partner with high-expectation customers who depend on accuracy, transparency, and operational excellence. Our success is driven by disciplined execution, a strong commitment to safety and quality, and teams that take ownership of their work. As we continue to expand, we’re focused on building scalable processes and long-term careers. At Porter, you’ll find a hands-on, fast-paced environment where teamwork, integrity, consistency, and accountability are at the core of how we operate.

Requirements

  • 4+ years of warehouse operations experience, ideally in a 3PL or high-volume environment.
  • Experience leading teams (Lead, Supervisor, or similar role).
  • Strong understanding of WMS systems, RF scanning, and inventory control processes.
  • Ability to thrive in a fast-paced environment and pivot quickly as priorities change.
  • Strong communication and leadership skills with a focus on accountability and accuracy.
  • Hands-on work ethic—willing and able to be on the floor daily with the team.

Responsibilities

  • Assist in managing all warehouse functions including receiving, put-away, replenishment, inventory control, picking, packing, and outbound shipping.
  • Monitor workflow across all departments to maintain efficiency, accuracy, and throughput targets.
  • Help lead a team of warehouse associates, leads, and forklift operators.
  • Support the Operations Manager with coaching, training, performance feedback, and accountability.
  • Promote Porter’s core values: team player, integrity, consistency, ownership, thoroughness, and positivity.
  • Lead portions of daily shift meetings, communicate priorities, and reinforce expectations.
  • Ensure correct product handling, storage, labeling, and documentation.
  • Support cycle counts, root-cause analysis of inventory discrepancies, and corrective actions.
  • Help maintain 99%+ inventory accuracy through disciplined process control.
  • Assist with scheduling labor based on volume forecasts and staffing needs.
  • Monitor productivity and identify opportunities to optimize labor allocation.
  • Support new-hire onboarding and continuous cross-training.
  • Partner with the Operations Manager to provide timely updates, reporting, and operational support to key clients.
  • Investigate issues (mis-picks, damages, delays) and communicate resolutions quickly and professionally.
  • Help ensure customers receive accurate, on-time service every day.
  • Identify inefficiencies and propose solutions to improve accuracy, speed, and cost control.
  • Help document SOPs and implement new processes.
  • Support operational readiness for new clients, product lines, or workflows.
  • Step in to lead the full operation when the Operations Manager is offsite.
  • Provide leadership presence and decision-making authority needed to keep the building running smoothly.
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