Warehouse Operations Manager

Neogen Corporation•Lansing, MI

9d•Onsite

About The Position

Come Be Part of a Mission that Matters! This role is responsible for overseeing various aspects of warehouse operations, including ensuring a safe working environment, managing direct labor expenses, creating KPIs, and driving continuous improvement. The position involves managing receiving, processing product returns, inventory management, and implementing programs to minimize errors. It also includes coordinating equipment maintenance, participating in procurement, overseeing housekeeping, and managing the release of products from quarantine. The role also involves overseeing the quality assurance function for specific items and coordinating dock appointments. Management responsibilities include recruiting, hiring, training, coaching, retaining staff, performance management, and ensuring adherence to company policies and laws. Administrative duties include participating in meetings, business planning, annual budgeting, and completing miscellaneous reports and projects.

Requirements

Bachelor’s degree in business administration, Supply Chain Management or related field and/or equivalent combination of relevant education and experience
Direct shipping, distribution, receiving, delivery warehousing logistical experience or combination of applicable education and experience.
Knowledge of commercial shipping systems, SAP, WMIS and 1D / 2D barcoding systems as well as shipment of hazardous goods.
Experience and training in domestic and international shipping.
Experience with all modalities of distribution including small package air and ground, freight air and ground, and ocean container shipping.
Five years plus related professional experience and a clear understanding of distribution management
Ability to interface successfully with management and subordinates
Strong capability to work independently and as a team member

Responsibilities

Ensure a safe working environment for employees
Track direct labor expenses
Create KPI’s for departments and work with subordinates to promote a culture of continuous improvement
Manage receiving functions to ensure timely product receipts and replenishment
Manage processing product returns from customers
Write and maintain procedures, work instructions and forms related to receiving and reverse logistics
Manage inventories, receipts, transfers and cycle counts ensuring physical & virtual match
Tracks product scrap and manages disposal & recycle
Investigate customer complaints related to areas of responsibility
Implement programs to minimize receiving, transferring and replenishment errors.
Maintain locations and planogram of product in warehouse
Coordinate equipment maintenance schedule with facilities team or vendor
Participate in corporate procurement on pricing on products and services
Oversee housekeeping requirements for the warehouse
Coordinate release of products from quarantine with QA
Oversee quality assurance function for buy-sell items and those produced under contract manufacturing arrangement
Create and maintain online system for dock appointments and deliveries
Recruit, hire, train, coach and retain staffing.
Expect. Inspect and take remedial action when needed.
Conduct performance appraisals, address complaints and resolve problems.
Carry on responsibilities in accordance with the company’s policies and applicable state and local laws.
Participate in divisional safety committee.
Participate in department, staff and monthly management meetings.
Business planning and annual budgeting.
Misc. reports & projects as directed by management