Assistant Warehouse Manager

EMS•Atlanta, GA

2d•Hybrid

About The Position

The Assistant Warehouse Manager (AWM) plays a critical leadership role in supporting the Warehouse, Fabrication, and Shipping/Transportation departments. This highly visible position is responsible for reinforcing company standards, modeling expected behaviors, and driving operational excellence across all functions. The AWM partners closely with leadership to ensure productivity, quality, and safety goals are consistently achieved while fostering a positive, accountable, and team-oriented work environment.

Requirements

Expert-level knowledge of warehouse operations, including receiving, inventory control, fabrication, and shipping processes
Minimum of five (5) years of supervisory experience in a manufacturing or distribution environment
Demonstrated ability to lead teams in a fast-paced, high-volume operation
Strong leadership skills with the ability to coach, mentor, and develop employees at all levels
Excellent organizational, planning, and time management skills with the ability to prioritize competing demands
Proficiency in computer systems, including warehouse management systems (WMS), and ability to leverage technology to improve operations
Strong analytical and problem-solving skills with the ability to identify root causes and implement effective solutions
Ability to contribute to budgeting processes and manage resources efficiently
High level of attention to detail and commitment to accuracy and quality
Resourceful, proactive, and results-driven with the ability to take initiative and work independently
Sound judgment and decision-making skills, with the ability to adapt to changing priorities and operational needs
Strong interpersonal and communication skills, with the ability to build and maintain effective working relationships
Professional presence and ability to lead by example in both behavior and performance
Commitment to safety, including knowledge of OSHA standards and enforcement of best practices
Flexible schedule with the ability to adjust hours and shifts based on business demands

Responsibilities

Train and onboard new hires, ensuring a smooth transition into warehouse operations and company standards
Retrain, coach, and continuously develop current associates to improve performance, productivity, and engagement
Create, implement, and monitor individualized performance improvement plans when necessary
Lead and support projects related to new warehouse technologies, systems, and process improvements
Provide leadership coverage for Supervisors and the Warehouse Manager during absences or as operational needs require
Identify and communicate quality, housekeeping, and safety concerns; partner with leadership to implement corrective actions
Ensure all machinery and equipment are operating efficiently, properly maintained, and used safely
Enforce compliance with all company policies, procedures, and safety standards, including OSHA regulations
Collaborate with Supervisors and cross-functional teams to identify operational gaps and implement continuous improvement initiatives
Evaluate current processes and recommend enhancements to increase efficiency, accuracy, and throughput
Promote a positive work environment by maintaining a professional attitude and serving as a role model for team members
Participate in and support safety meetings, training sessions, and accident prevention initiatives
Ensure consistent use of required personal protective equipment (PPE), including mandatory hard hat usage at all times in the warehouse
Assist with workforce planning, scheduling, and daily task assignments to optimize labor utilization
Drive productivity, accountability, and performance across all areas of the operation