Assistant VP Mortgage Fulfillment

PennymacTampa, FL
Onsite

About The Position

The Assistant Vice President Mortgage Fulfillment will be a key contributor in workflow management, new initiatives, process development and culture building. As the AVP Mortgage Fulfillment, you will monitor workflows and queues to ensure service levels are met, develop process improvements or actively seek methods to streamline business processes and manage and set goals for a team.

Requirements

  • 7+ years of mortgage experience required
  • Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint)
  • Strong analytical skill set

Nice To Haves

  • Bachelor’s degree in Business Administration, Finance or related field preferred, or equivalent direct industry experience

Responsibilities

  • Operate risk management controls to ensure compliance with federal and state regulations
  • Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions
  • Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality
  • Responsible for communicating monthly results to Management on departmental performance objectives
  • Monitor performance of staff according to established standards
  • Perform other related duties as required and assigned
  • Demonstrate behaviors which are aligned with the organization’s desired culture and values

Benefits

  • Comprehensive Medical, Dental, and Vision
  • Paid Time Off Programs including vacation, holidays, illness, and parental leave
  • Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
  • Retirement benefits, life insurance, 401k match, and tuition reimbursement
  • Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
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