Assistant Vice President, Fraud Management

SCCU Career•Melbourne, FL

21h•Hybrid

About The Position

At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we’ve been committed to delivering financial services founded on integrity and a people-first philosophy. As an AVP, Fraud Management at our Melbourne/Baytree Headquarters, you will be responsible for building and leading a high-performing loss prevention and fraud management team to better safeguard our members’ and the institution’s assets and reputation.

Requirements

8-10 years in fraud prevention, risk management, or financial crimes, with at least 5 years in a senior leadership role.
Expertise in banking fraud prevention/detection/investigation and compliance responsibilities required.
Bachelor’s Degree or equivalent work experience required.
Financial fraud certifications (CFE, ACAMS, CAFS, etc.) required.

Nice To Haves

Degrees in Finance, Business, Risk Management, Criminal Justice, or equivalent work experience preferred.

Responsibilities

Leads a team of Fraud Management Leaders and Team Members to ensure effective measures and monitoring are in place to protect member assets, reduce Credit Union losses, and comply with all regulations.
Develops, improves, and maintains a multi-year fraud prevention roadmap aligned with the enterprise risk appetite and regulatory requirements by establishing a governance framework of policies and controls to proactively address emerging fraud trends.
Partners with executive leadership and the Board to communicate the fraud risk posture and strategic initiatives.
Directs real-time fraud monitoring, alerts, and case management.
Recommends and implements changes to processes which maintain compliance and streamline workflows utilizing automation whenever possible.
Updates all policies and procedures, as necessary, and communicates changes effectively. Always ensures consistency between documented procedures and actual processing.
Adheres to change control reporting and monitoring.
Oversees the Identity Theft and Red Flag program and assists in the creation and participation of training for the department as well as the rest of the credit union on all things related to Financial Fraud outside of BSA.
Ensures robust escalation protocols for high-risk incidents and timely and accurate SAR filings to the BSA team.
Works effectively with government agencies such as the Secret Service, FBI, IRS and community law enforcement agencies in SCCU markets.
Ensures that Team Members partner effectively with agencies in the prevention of fraud and in the research and follow up of fraudulent activity and oversees recovery efforts.
Ensures the team’s compliance with all legal requirements, including the management of subpoenas, legal requests, depositions, and court appearances.
Acts as a liaison with internal Legal Counsel and external attorneys to address complex legal matters and support the organization’s interests.
Provides the team with training and guidance on legal protocols, best practices, and updates to relevant laws or regulations.
Oversee team projects to enhance the organization and support the implementation of innovative solutions that minimize issues and improve productivity as well as the experience for both Members and Team Members.
Experience with project management required.
Optimize fraud detection platforms and drive continuous improvement through advanced analytics and machine learning.
Evaluates emerging technologies and vendors to strengthen fraud defenses.