Assistant Vice President – Business Analyst (EXL74)
EXL•Indianapolis, IN
•Hybrid
About The Position
Elicit and document system requirements from clients for modifications to the LifePRO system. Contribute to LifePRO knowledge to accurately assess system functionality and requirements. Provide business analysis skills throughout the project life-cycle. Closely interact with business users, senior stakeholders, other development teams, support teams, infrastructure teams and project teams to ensure projects and services are delivered on schedule with high quality.
Requirements
- Bachelor’s degree in Electronic Engineering, Electrical Engineering, or a directly related field
- Five (5) years of Related professional experience.
- Five (5) years of experience in implementation, production support and product enhancement of policy administration systems in the Insurance and Annuity domain
- Five (5) years of experience with agent commissions and commission systems in the Insurance and Annuity domain
- Five (5) years of experience with business requirement and gap analysis using Prototyping, Workflow diagrams (VSD), and Requirement Traceability Matrix (RTM)
- Five (5) years of experience with project models using Agile, Waterfall, or RAD
- Five (5) years of experience creating & reviewing technical documentation, specifications, and architecture.
- Three (3) years of technical development experience working with databases.
Responsibilities
- Collaborate with stakeholders to gather and document business requirements for new products, enhancements, or system changes.
- Ensure alignment with business objectives, regulatory requirements, and industry best practices.
- Collaborate with Development and system Subject Matter Experts for the creation of development tasks.
- Participate in testing activities to validate system changes and ensure that they meet business requirements and quality standards.
- Collaborate with Quality Assurance (QA) teams to identify and resolve defects in a timely manner.
- Replicate scenarios for proof of concept to uncover system functionality gaps.
- Support Development and Quality Assurance efforts as needed.
- Perform Quality Assurance testing for modifications as needed.
- Recreate incidents for debugging efforts.
- Complete remote and onsite client consulting for system functionality.
- Support internal projects and sales initiatives as needed.
- Identify opportunities to streamline and improve business processes related to life insurance and annuity products.
- Analyze workflows, data flows, and system interactions to enhance operational efficiency and customer experience.
- Develop training materials and documentation to support end users in understanding new products, processes, or system changes.
- Conduct training sessions as needed to ensure smooth implementation and adoption.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
