Assistant Underwriter, Property

Aegis•Jersey City, NJ

1d•$60,000 - $65,000•Hybrid

About The Position

AEGIS Insurance Services, Inc. (“AEGIS”) has an immediate opening for an Assistant Underwriter, Property Underwriting responsible for technical support to their assigned Underwriter(s) by assuring timely and accurate processing, delivery, and servicing of AEGIS insurance products, to the satisfaction of both the Underwriter(s) of their team and our external customers which are the Members-Policyholders and the brokers that represent them. The Assistant Underwriter maintains Underwriting Performance Standards in respects to quality and processing timeliness in order to achieve superior customer service for accounts processed by the team. In addition, the Assistant Underwriter ensures accurate invoicing and collections of all premiums billed.

Requirements

Minimum 1 year of business experience
Undergraduate degree or equivalent work experience
Proficiency with Microsoft Office: Specifically, Word and Excel

Nice To Haves

experience in an insurance company or broker environment desired
degree in a business related field a plus
Professional insurance designation a plus
Working knowledge of insurance terms, concepts, products, and coverages desired
Working knowledge of technical underwriting rating systems desired
Demonstrated knowledge of the processes pertaining to rating, quoting, binding, and issuing an insurance policy a plus

Responsibilities

Support the Underwriting Division by monitoring and managing workload through the use of status reports
Ensure that all submissions (new and renewal) are properly set up with accurate and complete Member-Policyholder and Broker information
Enter submission information into the Underwriting System, at the request of the Underwriter, which may involve the initial setup of the quote by entering risk and exposure information to create a preliminary quote
Maintain Underwriting Performance Standards in respects to quality and processing timeliness in order to achieve superior customer service for accounts processed by the team
Provide administrative support to the Underwriter(s) by managing workflow in order to prevent processing issues associated with time and/or delivery of service
Proofread all documents for grammar, spelling, and technical consistency with respect to Underwriting processing procedures, quality, and time standards
Prepare and process all policies in accordance with Underwriting processing procedures, quality, and time standards
Identify deficiencies in existing procedures and processes pertaining to processing and suggest solutions to the Process Supervisor or UW Process Manager
Assist assigned Underwriter(s) in resolving issues that surface with respect to individual accounts, including interfacing with Brokers and Members-Policyholder to resolve service issues; this may include identifying the issue, gathering information, obtaining a decision or action authorization, initiating corrective action, reporting action internally and externally as required, and monitoring satisfaction with implemented solution(s)
Develop and maintain technical efficiency as well as product and coverage knowledge of the lines of business assigned to the team
Ensure daily communication with assigned Underwriter(s) to alert them of work priorities regarding potential quote and policy issuance aging violations
Prepare quote letters, develop, and process binders and invoices
Properly document the receipt of policy change requests (PCRs), obtain the Underwriter’s instructions and authority, and process the PCR
Monitor, and follow up with the Member-Policyholder or Broker, if necessary, on renewals to ensure that a complete application is received, and assemble all required information in order for the Underwriter to begin the underwriting process
Keep all premium collections current
Monitor the Premium Collection Warning Report on a weekly basis
Follow up with the Broker or Member-Policyholder on uncollected premiums and escalate premiums not collected to the Underwriter per Company guidelines
Work collaboratively with all members of the Underwriting team and other AEGIS employees to achieve corporate, Division and Underwriting Processing Unit objectives and accountabilities
Work with external customers, Underwriters, and other AEGIS Divisions to investigate and resolve individual account issues; identify deficiencies for prompt resolution, coordinate and facilitate internal response, and communicate results
Maintain an awareness of individual account and Broker satisfaction levels though customer follow-ups on services provided
Develop and maintain a professional relationship with Members-Policyholder and/or the Brokers representing them
Assist in special projects as needed