Assistant Location Manager

First Student•Prattsburgh, NY

2d•Onsite

About The Position

First Student is hiring an Assistant Transportation Manager in Prattsburgh, NY. This role is responsible for assisting the Contractual Manager in supervising daily operations, monitoring performance, identifying safety issues, and resolving conflicts. First Student offers tremendous career advancement opportunities, a positive and rewarding work environment, competitive starting salary, personal time off, paid holidays, and a full-time benefits package including Medical, Dental, Vision, and matching 401K.

Requirements

High school diploma or equivalent
3-5 years experience in transportation
2-3 years supervisory experience
Computer literacy skills with Microsoft Word, Excel, and Outlook
Familiar with basic vehicle mechanic processes and maintenance
Ability to effectively prioritize tasks and manage time effectively
Work extended hours regularly, including weekends
Possess working vehicle to travel within service area as needed
English proficiency

Responsibilities

Ensures home to school routes are covered in a timely and efficient manner
Interfaces with drivers regarding concerns and performance issues
Investigates client complaints and coordinates resolutions
Ensures achievement of on time performance goals
Monitors driver safety and makes Injury Prevention (IP) contacts with drivers to identify and resolve safety issues
Assist Contractual Manager with review and resolution of union grievances
Ensures dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes
Audits and corrects athletic trip invoices based on company guidelines